Customer Service Computer Science

Europass

Curriculum Vitae

Personal information

Surname(s) / First name(s) Zerdzicki Radoslaw

Address(es) 16/17, Kosynierow, 70-786, Szczecin, Poland

Telephone(s) 0048914 004********** +353*********

642596

Fax(es)

E-mail ******@**.**

Nationality Poland

Date of birth 31.10.1979 year

Gender Male

Desired employment / Computer Repair Technician

Occupational field

Work experience

15.06.2006 year – 07.09.2009 year

Dates

Occupation or position held Slot Technician

Main activities and Repair and renovation video and slot machines on Irish Ferries

responsibilities

Name and address of employer Onboard Leisure, Unit 4, Westland Square, LEEDS, LS11 5SS

Type of business or sector Toy & Game Manufacture& Repair

Work experience

12.01.2006 year – 10.06.2006 year

Dates

Occupation or position held Assembler element precise, operator SMT

Main activities and Soldering wires to the transmitters micropfones,

responsibilities

Name and address of employer Sonion, Lubieszynska 59, Mierzyn, Poland

Type of business or sector Section prepping

Work experience

01.01.2005 year – 01.01.2006 year

Dates

Occupation or position held Owner

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Main activities and The creation of websites using the editors and programs HTML, CSS, Dreamweaver,

responsibilities Microsoft Front Page, create graphics using programs Photoshop, Paint Shop Pro,

Corel, Illustrator creation of databases and their operation, update websites, repair

and upgrate computers, customer service, financial activities,

Name and address of employer Strinter – Internet Side, Kosynierow 16/17 Szczecin 70-786

Type of business or sector Private company

Work experience

01.10.1998 year – 01.10.2002 year

Dates

Occupation or position held Cashier - officer

Main activities and Customer service, accouting documents to the system ZORBA 3000,

responsibilities

Name and address of employer PKO BP SA, 41/42 Rydla Street, Szczecin, Poland

Type of business or sector Financial department

Education and training

2000 - 2004

Dates

Title of qualification awarded Computer Science - engineer

Principal subjects/occupational Computer science in management

skills covered

Name and type of organisation Technical University of Szczecin Faculty of Computer Science and Information

providing education and training Technology

Level in national or international advanced

classification

Education and training

1998 - 2000

Dates

Title of qualification awarded Technician computer science

Principal subjects/occupational Computer science

skills covered

Name and type of organisation Study Technician Computer Science

providing education and training

Level in national or international advanced

classification

Personal skills and

competences

Mother tongue(s) Poland

Other language(s) English language

Self-assessment Understanding Speaking Writing

Listening Reading Spoken Spoken

European level interaction production

Language EN Very good EN Very good EN Very good EN Very good EN Good

Language Common European Framework of Reference for Languages

Social skills and Helpful, conscientious, forgiving, responsible, thrifty, honest, protective,

competences

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Organisational skills and Dynamic, creative person, willing to learn ans develop myself,

competences able to perform both individual and team work,

good decision, making – abilities,

fully prepared to work in flexible hours,

willing to start a full – time job or work as a freelancer

Technical skills and Computer service, Service device computer, Service equipment computer – very

good

competences

Computer skills and Good knowledge of:

Good knowledge of HTML code,

competences

Good knowledge of CSS code,

Good knowledge of Adobe Illustrator,

Good knowledge of programs: Corel, Photoshop, Paint Shop Pro,

Good knowledge of Microsoft Office – Word, Excel, Front Page, Access,

Good knowledge Dreamweaver,

Good knowledge of Windows XP,

Good knowledge of hardware and working knowledge of the structure of personal

computer,

Good knowledge other programs,

Artistic skills and Plays the keyboard, reading books, creating graphics, painting,

competences

Other skills and competences Music, Politics, Films, Computer programs, Business and economy, Travels,

Driving licence Category B since 1996

Additional information I worked many years with direct customer service. I can understand the Customer

and provide the best possible assistance. I can help the Customer in tough

elections, and bring it to a better solution.

Annexes CL_en.doc

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