Project Manager Quality Assurance

Stephanie L Harris

**** *. **** ** *****************@*****.***

Gilbert, AZ 85296 480-***-****

QUALIFICATION SUMMARY

Information Technology Professional proven experience including roles as a

product manager, application development manager, project manager, systems

analyst, systems integrator, quality assurance, and software developer of

systems in PC and Unix environments. Experienced in all phases of both;

product development lifecycle and software development life cycle, from

concept through implementation. Successfully managed numerous projects and

led teams in system & vendor selection, development of business

requirements, analysis of business requirements, vendor management, system

development & implementation. Strengths include:

Product Development Business Analysis

Product Development Lifecycle Management Presentations

Project Manager System Analysis

Vendor Management Software Development Lifecycle

Systems Integration Project Cost Estimation

Software System Selection Software Quality Assurance

Resource Management Project Management

Quality Measurement Process System Implementation

PROFESSIONAL SUMMARY

Ingenix, Phoenix, AZ 2007- Present

Company Description: Ingenix is a wholly-owned subsidiary of UnitedHealth

Group, founded in 1996 to develop, acquire, and integrate the world's best-

in-class health care information technology capabilities. Ingenix has

invested significantly in research and development, and has acquired more

than 50 companies over the past 10 years. Ingenix assists their clients

solve the most important problems in health care using data, software and

services, and consulting expertise. Ingenix partners with more than 250,000

clients around the globe.

Product Development Manager, Phoenix, AZ 2007-Present

An accomplished leader with both technical and business experience.

Specialized in healthcare with an emphasis on Medicare and Medicaid.

Experience with operations, account management, product development,

project management, strategic planning and budgeting.

Developing products surrounding Medicare and Medicaid Risk Adjustment and

clinical initiatives including encounter submission, chart audit and chart

review validation, prospective and retrospective reviews, analytics, HEDIS

reporting and more. Managing all aspects from product initiation, market

research, requirement definition, product development lifecycle management,

pricing, P&L and operations.

> Led a product development team of approximately 10 people in planning,

development, and implementation of a new web based interface on-line

application which allows physician to manage their senior population.

Introduced various software development disciplines that improved product

quality and team productivity.

> Reduced internal Ingenix costs by $35,000,000 for 2008.

> Product attracted new clients, which allowed for the sale to 3 additional

Health Plan's.

> Product led the commercialization activity of Ingenix.

> Developed an Operational Support Plan to address security requirements

related to HIPPA regulations.

Sprint-Nextel Communications, Reston, VA 1998-2007

Company Description: Third largest US cellular service provider formed from

the merger of Sprint and Nextel Communications.

IT Application Development Manager, Reston, VA 2005-2007

Led large IT Development projects: investigating new systems and upgrades

to existing business systems that enabled operational efficiencies and/or

cost savings. Worked closely with cross functional teams to manage staff

needs, conduct systems analysts and user department management. Projects

typically included large databases interfaced with a user-GUI.

Applications were for internal use, mostly by telecom engineering

personnel, to facilitate their day-to-day work tasks, network analysis, and

optimization.

> Led development team of approximately 20 people in planning, development,

and implementation and upgrades to internal-use software products.

Systems were designed with detailed user input to define application

functionality and architecture.

> Introduced various software development disciplines that improved product

quality and team productivity.

> Analyzed Request for Proposal (RFP) by interpreting and reviewing

requirements provided by the business per application request.

> Managed a team of senior java developers with the focus on driving

successful user adoption by using best practices in developing the GUI

and measuring the user experience. The primary environments were Web

Sphere, Spring Frame Work, and Web Logic.

> Facilitated Software Development Methodology including: High Level

Designs, Low Level (Detail) Designs, and installation Method Of Procedure

(MOP) documents. These documents facilitated inter-team communication

between the Requirements, Development, Test, and Support groups.

> Defined and launched a Level 3 Support process..

> Defined and established a change control process.

> Organized, staffed and launched a System Test team and process.

IT Application Development Manager, Hayden Lake, ID 2003-2005

Promoted to manager to provide leadership and mentoring skills to lead a

team of software developers with different development backgrounds in the

development and maintenance of mission critical enterprise-wide tools.

Recruited key talent to build teams of: project managers, business

analysts, systems analysts, and development staff. To also include:

contractors, and vendors. Duties included developing project work plans,

resource planning, hiring of staff, staff meetings, year-end reviews,

yearly budgeting process, and development of funding requests for Corporate

Planning department.

> Organized and lead a remote team located in various geographical

locations.

> Constructed Detailed Application Designs based on interviews with users

regarding feature requirements and use-case analysis.

> Customized application design and functionality to improve/simplify the

user experience.

> Deployed complex enterprise-wide applications including planning,

installation, data migration, and user training.

> Meticulous organizational skills to handle multiple projects

simultaneously.

> Effective interfacing with customers, co-workers, engineers, and

leadership teams.

> Proficiency in implementing and enforcing system security measures.

Sr. Java Developer/Database Engineer, Irvine, CA 1998-2005

Developer team lead of software engineers, testers, and business analysts

to design a software product from concept to national deployment using

Software Development Methodology (SDM) best practices Managed user

exception, change control, quality assurance, and new-requirements analysis

in all stages of development and adoption.

> Created dynamic, robust Java applications using Swing and applets.

> Managed the national roll-out using SDM, user integration and adoption,

and managed training requirements for over 1000 engineers and managers.

> Consulted with managers, engineers, and end-users to define requirements

for new and enhanced functionality.

> Implemented database connectivity to Java applications and applets.

> Designed and maintained Informix-based databases.

> Managed secure connection and administration on local network.

United States Navy, Portsmouth, NH and at sea 1991-1998

Company Description: US Navy.

Network Site Manager/Financial Analysis, United States Navy 1991-1998

> Administered Site Location Request and Reports for Local Area Network.

> Liquidated financial returns and travel claims.

> Managed payroll software.

> Audited individuals' payroll activities.

TECHNOLOGY

Project Management MS-Project, Test Case Scenarios, Project Planning

and Execution, Business Analysis, Request for

Proposal

Programming/Scripting Java, Java Swing, J2EE, CSH, Perl, XML, JSP

Languages:

Software: Web Sphere, Web Logic, Spring, MS-Office,

PC/Anywhere, Net Meeting

Operating Systems: Windows-NT, MS-DOS, Unix, Informix, Tom Kat,

Apache

EDUCATION

BS, Computer Information Systems, Franklin Pierce College, Rindge, NH

Pragmatic Marketing Certification

Database Fundamentals Certification

Formal Java, J2EE, XML, Oracle, and Informix

Technical Training

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