Project Manager Sales

Susan A. Bemis

*** ******** ***** . *******, ******** 60510 . Telephone: 312-***-**** .

abmp3r@r.postjobfree.com

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Senior Business/Systems Analyst ... Sales Engineer ... Application

Development ... Training ... Technical Support

Mainframe, Client Server, Mobile Environments

. 10+ years experience in partnering with internal and external business

units to assess and analyze operations and develop strategic,

profitable IT systems and business applications to drive improvements

in efficiency, quality, compliance, vendor management, data

control/integrity, business intelligence and cost containment.

. Partner effectively with internal and external senior managers,

executives, off shore resources, sales, marketing, finance and

technology SMEs to decipher and understand business requirements and

develop and deliver successful, profitable solutions. Exceptional

ability to communicate business and operational requirements to

technical terms, as well as translate technical IT concepts to non-

technical users.

PROFESSIONAL SYCLO, LLC., Hoffman Estates, Illinois

EXPERIENCE: Software engineering & development: design, development,

launch and post implementation support of

applications for hand held PCs. Consulting Division: Start

up national division delivering architecture

and implementation of custom mobile solutions.

Consulting Services Senior Business Analyst/PM

1999 to 2009 Key member of

leadership team to direct start up and operations of a

national consulting division for the design, creation and

implementation of custom mobile solutions working with mid to

large Fortune 500 accounts. Led high profile, critical

consulting projects from pre-sales through development of

custom mobile solutions. Developed business cases and

justifications, led JAD sessions, documented requirements,

presented solutions, assembled teams and led projects through

to close. Acted as a liaison between clients and the technical

team, wrote test cases, and participated in UAT and system

testing. Clients: utility, pharmaceutical, oil & gas,

government, manufacturing, transportation, etc.

Accomplishments: . Performed on and/or lead project teams using SDLC

processes. Documented user

requirements, design documents, data and system flow

documents, traceability matrices, RACI

charts, test cases, test plans and gap analysis.

Extensive knowledge of MS Project, UML, Visio,

and MS Office Suite.

. Consistently developed profitable solutions, through an

exceptional ability to partner with,

understand and facilitate communication between business

and technology teams. Ability to

interact with all stakeholders and level of management as

well as technical team through

exceptional communication and interpersonal skills.

. Created a training program for Mobile Application Toolkit;

designed and conducted training

seminars at client and corporate sites. Conducted on-site

training classes for nationwide clients;

highly-interactive seminars, which often led to securing

new consulting projects.

Key Projects: . Pfizer, Project Manager for a full lifecycle CMS,

asset management and inventory system

development: led requirements gathering sessions with

users, assembled a development team

and led all areas of design, architecture, development,

deployment, quality and user acceptance

testing. Authored the Requirements, Use Case, Design, and

Test Cases Documentation. Used

Syclo Agentry toolkit to interface to DataStream backend

using Oracle and XML. 21 CFR Part 11

compliant system deployed to 11 countries and 500 users in

multiple languages.

- Directed upgrade of Pfizer's maintenance system which

interfaced to Tririga using Oracle.

- Created maintenance and asset management system

interfacing to Tririga using Oracle.

. The Nielsen Company, Project Manager: Led team of

on/offshore resources to design and

deploy a data Collection system used in field. Wrote system

using Syclo Agentry toolkit, which

was interfaced to multiple mainframe home grown systems'

backend using SQL Server.

. Maryland Stadium Authority: Managed development of a

facilities management system

allowing users to track maintenance issues & assets

(interfaced to Tririga using SQL Server).

. Princeton University, Project Manager for developing and

deploying Dorm Inspection, Fire &

Safety Round Inspection & Contraband Confiscation

applications, which were interfaced to

Maximo and Princeton's accounting system using Oracle.

. Gulf South Pipeline: Maintenance/pipeline inspection system

interfacing to Maximo (Oracle).

Professional Experience, Continued on Second Page .

Susan A. Bemis Page Two

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CLIENTSIDE RESOURCES, INC., Batavia, Illinois

Start up client server consulting firm leading full

lifecycle client engagements. Vast project list in the

design, development and deployment of client server

applications using object-oriented design across

SmallTalk and PowerBuilder.

Chief Consultant/Owner

1995 to 1999

Directed all aspects of sales, account management, finance,

business planning, forecasting,

contracting, pricing, etc. Secured and managed engagements

for small to large business analysis,

custom programming, package support and system integration

projects. Provided operational

and business analysis, created custom programming solutions,

directed all testing and provided

technical support and training. Managed front and backend

analysis on systems to evaluate

system problems, consider options and develop a solution.

Accomplishments: . Sourced, closed and managed contracts with clients

such as American Medical Association,

American Osteopath Association, MCI, CNA and Bank of

America.

.Managed AMA project to convert systems from mainframe to

Client Server (PowerBuilder).

Sourced and secured a team of 10 top technical

consultants.

.Managed clients through entire sales and project life-

cycle, encompassing penetrating account,

negotiations, conducting business needs and ROI analyses,

developing project plan, gathering,

analyzing and documenting business and technology

requirements, system analysis,

technology selection and post implementation support.

CODEWORKS, Chicago, Illinois

Consultant

1994 to 1996

Multi-functional consultant role; managed client engagements

from post sale through project

close-out, including leading SmallTalk development projects;

developed and implemented

conversion, implementation and training plans.

Accomplishments: .Managed entire project lifecycle, including deciphering

and analyzing requirements, creating

project plans and methodology and managing all facets of

development, testing, validation,

deployment, training, support and documentation.

. Clients: Deutsche Bank Chicago, CNA, AMA and Wisconsin

Electric Power Company.

FIRST CHICAGO BANK CORP., Chicago, Illinois

Programming Officer (Global Trade Department)

Responsible for coding and testing programs, using Enfin

(SmallTalk tool) to develop programs

to interface to existing databases using Oracle for various

business units. Provided direct

technical support to users; additional responsibility for

system analysis.

EASEL, INC., Lombard,Illinois

Pre-Sales Engineer

Supported technical sales presentations as a technical

expert interfacing with client IT and

executive leadership teams. Gathered requirements;

developed specs, wrote diagrams, created

documents, assisted in pricing and supported close.

AMERICAN TECH, Holmdel, New Jersey

Technical Support Manager

Managed support team for a suite of purchasing and

inventory applications

JP MORGAN TRUST, New York, New York

Assistant Programming Officer

Led technical staff to develop encryption program for wire

transfer using DES and C++

EDUCATION: BROOKDALE COMMUNITY COLLEGE, Lincroft, New Jersey

Associate of Science, Business Administration

MONMOUTH UNIVERSITY, Long Branch, New Jersey

School of Business

CERTIFICATION: Project Management Professional, Candidate (PMI)

Certified Business Analyst Professional, Candidate

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