Human Resources Management

ROSA MARIA ORTEGA

**** ***** *** **** # ***, West Palm Beach FL 33411

Home 561-***-****, Cell 561-***-****

********@*********.*** and *********@**.****.***

OBJECTIVE

. To obtain a health information management position to blend my

knowledge and experience of information technology with sincere passion

and interest in the health industry.

COMPUTER SKILLS

. Proficient with Microsoft Office: Word, Excel, Power Point, Access and

Outlook

EDUCATIONAL BACKGROUND

. Palm Beach State College

August 2009-

present

o Major (Health Information Management)

. Instituto Tecnologico y de Estudios Superiores de Monterrey (M xico)

(Master's Degree) 1994 -1996

o Major : Management Information Systems

. Instituto Tecnologico de Chihuahua (M xico) ( Bachelor Degree)

1983 -1987

o Major : Human Resources

EMPLOYMENT

. Volunteer Jupiter Medical Center (volunteering at Medical Records

Department) Apr 2010- present

o Scan patients' files from every service in the Hospital.

o Help in different office activities related with the department.

. Training Courses Designer ICA Consultores America, Inc (a Quality

management and ISO 9000 standards consulting company in Monterrey,

Mexico) Aug 2002 - Nov 2008

o Designed training courses and delivered by Internet. (Home based

job).

o Former Consultant: Designed and Performed Quality management &

ISO 9001:2000 training courses for clients,

. Internal HR Consultant Neoris de Mexico (an IT software design and

implementation company in Monterrey Mexico) Jan 2001- Aug 2002

o Tracked, analyzed, and improved the processes of human resources

department, and implemented ISO 9000 standards.

o Designed, trained and implemented the performance evaluation

system for the company.

. Administrative Supervisor Transportes Cuauhtemoc (a freight

transportation company in Monterrey Mexico) Apr 1997- Dec 2000)

o Designed quality management system based on ISO 9000,

o Designed and implemented quality manuals, operative handbooks

and procedures, job descriptions, and performance evaluation.

o Designed and performed training courses for all the employees.

STRENGTHS

. Skills gained from 12 years experience.

o Office Organization, Training, ISO 9000 Standards, Job

Descriptions, Performance Evaluation.

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