Manager Sales
Resume:
Carolynn Crupi
Lantana, Florida 33462
*******@*****.***
Objective: To secure a challenging position with a well established organization
where I can effectively utilize my expertise in the food and hospitality
environment. This position should lead to lasting relationships and
provide many opportunities for a dedicated, motivated individual with
the leadership abilities needed to advance.
SUMMARY OF QUALIFICATIONS
• Over 30 years experience in successful management and supervision
• Health Education, Food Handlers Certification
• Proven track record in restaurant management handling a wide variety of tasks.
• Detailed oriented, well organized, and skilled in setting priorities.
• Proficient in Microsoft Office applications including Word, Excel and
PowerPoint.
• Highly effective in promoting a positive and productive work environment.
• Exceptional ability to oversee, supervises, direct, coordinate, influence and
persuade staff in order to maintain optimum service standards.
EMPLOYMENT HISTORY
2008 Evergreen Club, Palm Beach Gardens, FL
Activities Manager
2 Proficient use of and ability to train on POS system.
3 Working closely with all other management to achieve the club's goals and
objectives.
4 Responsible for the hiring, training, scheduling, evaluations and disciplining of
assigned staff.
5 Accountable for the hiring, scheduling and interviewing of live entertainment
for weekly events.
6 Coordinated and secured all local, state and federal liquor licenses, setting up
new accounts, overseeing construction, negotiating contracts with vendors.
7 Developed and produced weekly and monthly status reports and revenue graphs
with Microsoft Office to track trends and project sales.
1974-2007 Mayfair Farms, West Orange, NJ
Departmental Management/Staff Supervision, Banquet Manager, Maitre’d, Captain
• Met with the Executive Chef, Director of Catering, Beverage Manager and
respective staff to review weekly functions for menus, guarantees, room set up,
event timing and to provide timely information regarding changes.
• Maintain accurate files on events for improvement of future occasions.
• Enhance the catering hall’s community profile by staying abreast of new
development standards and new service techniques.
• Assign work tasks based on banquet event orders with all details for upcoming
events. Ensure staff understanding and completeness for event success.
• Provide training to service staff to ensure banquet service standards are achieved
and maintained. Provide ongoing training to continually improve presentations, set
ups and decorations.
• Exhibited a professional attitude and appearance at all times.
1988-1996 Neil’s New Yorker, Mountain Lakes, NJ
Director of Sales, Theater Manager, Dinner Theater/Catering Facility
• Handled several administrative duties such as: accounts receivable/payable,
payroll, and inventory.
• Successfully built a cooperative work team and promoted a productive
environment by conducting monthly staff meetings to motivate, direct and
evaluate.
• Communicate service needs to chefs and stewards throughout functions.
• Check in with guests to ensure satisfaction.
• Ensure proper greeting and handling of the public.
• Responsible for approximately 800 guests transition from dinner to theater show.
• Set up accommodations, including but not limited to, hotel and transportation for
guests.
EDUCATION
2001 Gibbs College
Montclair Campus
Obtained an Associates Degree in Applied Science - Business Administration
8 Deans List
9 Founded the Student Counsel
VOLUNTEER EXPERIENCE
1995-2000 Town of Livingston National Little League, Livingston, NJ
1996-2002 Livingston Junior Lancers Football Team, Livingston, NJ
1997 Received Special Commendation Award - Team Mother
2002 Cancer Care’s Walking Committee volunteer
2004-2007 Elected Trustee Big L Club Livingston High School
-fundraiser
1996-2010 Does of Essex Drove #251 – Senior Officer, Elks Lodge
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