Remalo A. Dela Cruz [pic]
*** ***** *** ******** ******* Philippines
Contact Number: +639********* or +639*********
E-mail Address: **************@*****.***
WORK EXPERIENCE
1. TOSHIBA INFORMATION EQUIPMENT PHILS,INC
103 East Main Avenue Ext.Special Export Processing Zone,
Laguna Technopark,Binan Laguna Philippines
DEPARTMENT: Hard Disk Drive Printed Circuit Board
POSITION: Quality Control Supervisor
Date Employed: May 2001 up to present
DUTIES and RESPONSIBILITIES:
I. In-Process, Customer Relation and Subcontractor Control
* Monitor Quality Performance of Customer, In process and
Subcontractor
* Conducts extensive data analysis in order to lead Manufacturing and
Engineering to arrive with reliable and effective corrective action
for continuous improvement on Quality, Manufacturing Line operation
and MSR
* Conduct line audit to check conformities of man, machine,
materials, methods and environment to ensure that no deviation
occurs within the process.
* Conducts case study, line and process investigation on quality
issues encountered in manufacturing line using 8D Approach (CLCAR)
* Create or review procedures, work instruction, check sheets and
other relevant documents needed in our manufacturing line.
* Review requirements of new models, product modification, new
process and new manufacturing layout prior implementation or mass
production.
* Prepares weekly, monthly quality reports presented to Managers or
Vice President.
* Interface to Headquarter and other subsidiaries to discuss quality
issues and other issues related to manufacturing and engineering.
* Conducts meeting with all sections concern regarding internal and
external customer claim to come up with an effective corrective and
preventive action to resolve the issue.
* Prepares 8D report and supporting documents for internal and
external customer claim.
* Prepares quality report for internal and external customer for them
to understand the quality level of the product we are
manufacturing.
* Conducts regular audit on Subcontractor or supplier (Foreign and
Local).
* Conducts Drill Down to identify possible areas to be improved
through Six Sigma Methodologies.
* Leads and Generate 5S guideline for the Business Unit
* Promotes Kaizen in the Business Unit
OTHER SKILLS and PROFICIENCIES:
* Certified Internal QMS Auditor(ISO 9001,2008 Version)
* Certified Internal TS16949 Auditor
* Certified Quality Expert (Six Sigma - Black Belt)
* Basic QC Tools and Statistical Process Control (SPC), FMEA,
Control Plan
* Measurement System Analysis
* Process Design
* Knowledgeable in OHS implementation
* Computer Literate
* Windows Based Application,Lotus Note and Minitab
* English(Oral/Written)
* 5S, Kaizen and Small Group Activities
EDUCATIONAL BACKGROUND:
Bachelor of Science in Electronics and Communications Engineering(BSECE)
Saint Paul University(1994 to 1999)
Tuguegarao City,Philippines
Passed BSECE Licensure Examination given by Professional Regulatory
Commission
Manila Philippines(November 1999)
PERSONAL INFROMATION:
Citizenship: Filipino
Civil Status: Married
Character references are available upon request.