Project Engineer

Richard Clinton

*** *. ***** ***. *********, Ca. 90302

Home 310-***-**** - Mobile 310-***-****

Email: *************@***.***

Data network engineer with a reputation as a talented technical writer, a

dynamic leader of cohesive, productive project teams, and a proven ability

to create a service from requirements specifications through design and

testing. Employed by a globally-deployed data network provider to create

and document new services, to provide solutions to networking problems and

to deploy those services and solutions in a team setting. Provided support

and training for the developed services to both Operations and

Marketing/Sales groups.

o Created all documentation for the video conferencing service for the

BTInfonet product line, including Operations & Support manuals, design

documents, and dial plans. Led the engineering team that created and

deployed the BTInfonet Internal Video network.

o Wrote the User manual and Administrator's guide for the Center of

Excellence, Los Angeles. . This cloud-computing environment reduced

equipment duplication, significantly decreased development costs, and

minimized organizational cost through product standardization and

tracking of hardware and software. In 2008, the Lab Virtualization

project received an honorable mention British Telecom Gold Award for

significant project or contribution to innovation across BT.

o Created the documentation required to support the project that

replaced outdated network equipment with more feature-rich equipment

that meshed more completely with network backbone and management

equipment. These included Operations & Support manuals, configuration

guides and network management guidelines. The completion of this

project saved the company several million dollars in hardware

maintenance and software licensing fees.

o Represented the Design Engineering group in all ISO-9000 audits. The

group's documentation always passed the audit process.

TECHNOLOGY INVENTORY

Microsoft Word, Excel, Power Point, Visio

Datacomm Technology: Cisco Routers and Switches- Nortel - LANs & WANs

Video Technology: Polycom Video Endpoints and Bridge/Gateways -

Tandberg Video Endpoints - Radvision Bridges and Gatekeepers -

Lifesize High Definition Video Endpoints

Technical Expertise

Recognized within the company as a leader in creating complete, concise

and readable documentation

Proficient in Video and Data Networking protocols

Experienced in Project Management

EXPERIENCE

BT Design/British Telecom February 1985 to September

2009

Senior Engineer

British Telecom operates a worldwide data network that supports voice and

video as well as data communications services. They serve multinational

corporations by maintaining a world-class network with local support.

Their client base includes many Fortune 500 companies.

2008 to Present: Lab Virtualization:

. Created the documentation that described the Administrative processes

within the lab, how to navigate in and use the lab and how to

implement changes within the lab setting. This cloud-computing

environment reduced equipment duplication, significantly decreased

development costs, and minimized organizational cost through product

standardization and tracking of hardware and software.

. Created a User Guide for my engineering group describing the use of

Spirent/Avalanche automated test gear. This guide allowed engineers

who were not familiar with the equipment to come up to speed on it in

half the time it took when using the manufacturer's User Guides.

. Authored and maintained eight Wiki pages for the lab's Sharepoint

server.

2003 to 2008: Video Development Engineering

. Led the engineering team that created BTInfonet's Video Conferencing

service. This included:

o Creating the documentation to support the service for use by the

Operations group

o Authoring training materials for both Operations and Sales

groups.

o Documentation of all design specifications for all components of

the service.

o Participation in creating the network design, qualification of

video vendors and equipment and development of solutions for

conference scheduling/auto launch, equipment monitoring and for

billing.

1985-2003: Network Development Engineering

Led the deployment project that replaced outdated network equipment with

more feature-rich equipment that meshed more completely with network

backbone and management equipment.

. Created all documentation for the project including Operations manuals

and configuration guides.

. Documented the project plan that coordinated the work of seven

engineers for this project, which required the replacement of high-

capacity network equipment in 42 countries across six continents.

This project was brought in on-time and under-budget.

. The completion of this project saved the company several million

dollars in hardware maintenance and software licensing fees as well as

provided greater access rates to be able to sell to customers.

. Documented, researched, tested, and helped to deploy all components of

the Infonet X.25 network.

. Created and documented all access device and protocol converter

configurations.

. Documented, developed and deployed an integrated ISDN Dial Backup

solution for our customer base using Controlware products.

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