Sales Representative Manager
Resume:
Michael Mandzia
**** ********** ****, ******, ** 75287
********@*****.***
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Career Objective
Results-driven Inventory / Category Management Executive eager to
contribute sharp business acumen, analytical aptitude, and interpersonal
relations skills toward supporting the employer in optimizing financial
performance
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Executive Profile
Offer numerous years of progressive category, product, and inventory
management experience, with expertise in cost-effective purchasing,
merchandising, and supplier relations. Demonstrated ability to accurately
identify and capitalize on opportunities to penetrate and develop highly
competitive markets through effective merchandising, marketing, and
logistical maneuvers. Favorably negotiate purchase discounts, rebates, and
marketing dollars with vendors; expedite returns of excess or obsolete
inventory. Proactively monitor key performance indicators, inventory
levels, industry trends, and consumer buying habits to adjust SKU selection
and marketing tactics appropriately.
~ Key Achievements ~
. Strategically overhauled cyclical inventory replacement process and
implemented ongoing system to increase revenues and customer
satisfaction levels; raised in-stock position from the low 80% range
to mid 90% range for sku's generating 50% of Blockbuster's store
rental catalog; increased availability on 25% of onlines 90,000 SKUs
while loweing overall online inventory levels.
. Negotiated average yearly cost reduction of 20% in ongoing replacement
purchases and $10M savings in a $50M one-time online inventory boost
initiative
. Reduced yearly purchasing by $5M-$8M with the introduction of a
reverse logistics program for location-specific redundant inventory;
additionally established online inventory review process to identify
excess inventory with potential for monetization and resulting in the
sale of more than 12 million units
. Played an integral role on Blockbuster Store Transformation Task Force
as a representative of the Film Group; achieved sustained 6% revenue
increase with six-month outlay recovery by implementing navigational
and environmental changes
. Successfully reduced $160M inventory by 35% while maintaining sales
trends and margins as the Retail Catalog Film Director
. Introduced process improvements resulting in 50% reduction in value
recovery time of excess film product and an increase of more than 10%
on in-stock retail product lines
. Partnered with IT Department on designing and implementing reverse
logistics system responsible for generating $10M in annual savings
. Conducted thorough analysis of DC stocking levels and SKU depth to
develop plan responsible for moving 60% of SKUs to direct vendor
fulfillment system, thereby enabling substantial increases in in-stock
availability for SKUs generating 90% of revenues
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Professional Experience
Blockbuster Inc., Dallas, TX 2000 - 2010
Senior Product Director, Stores and Online (2006 - 2010)
. In recognition of outstanding performance, steadily progressed within
company to attain ultimate position entrusted with driving
comprehensive operations of business unit responsible for generating
$400M+ in annual revenues
. Developed and implemented strategic business plans and budgets for
3,600 store locations and all online operations; analyzed and changed
stocked items, negotiated discounts and merchandising dollars with
vendors, and revamped standard operating procedures
. Worked closely with Marketing group on enterprise-wide time-sensitive
merchandising and promotions to increase incremental rental activity
throughout the year
Continued...
Michael Mandzia Page 2
Director, Retail Catalog Film (2004 - 2006)
. Successfully planned, created, and rolled out marketing and
merchandising events calendar for vendors and internal departments
. Drove format transition and value recovery efforts related to retail
VHS inventory
. Introduced SKU performance analysis-based quarterly retail film
selection refresh
Director of Inventory, Replenishment, and Returns (2000 - 2004)
. Pioneered the conversion of store and distribution center
replenishment tools from Excel-based model to proprietary software
application
. Developed DC retail products capacity plan, formalized promotional
events support process, and collaborated with merchants on recovering
value of obsolete and overstocked inventory
Shopping.com, Irvine, CA 1999
Manager of Music and Video
. Proficiently developed look, feel, and content of music and movies
categories for this leading online comparison shopping site
. Determined pricing strategies, cultivated supplier relationships, and
worked directly with vendors on order fulfillment
. Provided knowledgeable and courteous customer assistance; investigated
and resolved escalated issues
Blockbuster Music, Dallas, TX 1995 - 1999
Senior Merchandiser
. Quickly promoted from position as Replenishment Manager to senior-
level role responsible for supervising buyers, establishing monthly
and yearly open-to-buy schedules and budgets, directing purchases of
video / accessory / music product lines, and managing merchandising
and marketing efforts
.
CEMA Distribution, Cleveland, OH
1989- 1994
Sales Representative
. Hired as Branch Marketing Manger and within six months promoted to
Sales Representative and continuously given larger account base in
recognition of sales, marketing, advertising and relationship
management.
~ Community Activity ~
Volunteer, Second Chance SPCA, Plano, TX
~ Prior Background Information Available ~
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Education
Franklin University, Columbus OH
Studies in Business Administration and Accounting
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