Manager Engineer

Lee Goldstein, ITIL

Phone: 623-***-**** Email: **************@*****.***

Glendale, AZ

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Relevant Skills:

Hardware: All PC's; All Types, All Raid Levels, Dell / Blue Arc

NAS/Cisco

Operating Systems: Server 2003 / 2008, Win-XP / Vista, Windows 7

Email / Internet: Exchange 5.5, Exchange 2003, Exchange 2007

Software: All Microsoft Office and Server products

Other: VM ESX, Citrix 4.5 presentation servers, Citrix

XenApp, Blackberry Exchange Server

EDUCATION

B.S. in Information Services May '05

University of Phoenix

ITIL V.3 Certified (ITIL Foundations)

Microsoft Certified in Windows 2000

Candidate for CISSP certification - anticipated 2010

EXPERIENCE

Manager, Information Technology

May '08 - Present

Ipro Tech Phoenix, AZ

Manage IT personnel for both internal infrastructure and managed

Software as a Services (SaaS) client hosting services. Designed

infrastructure and client solutions for both the corporate network and our

secured off-site data center, secured the infrastructure using Cisco

Hardware, Created business continuity plan in addition to disaster recovery

documents. Planned and implemented a Microsoft network load balanced IIS

servers and Windows 2008 terminal services gateway for customer SaaS access

redundancy and fail-over. Designed and maintained all windows related

services including SQL Server cluster, Exchange, Active Directory, Cisco

ASA security appliances, Cisco series switches and VMware ESXi 3.x/4.x

servers. Managed BlackBerry Enterprise Server (BES) and implemented

security model. Successfully relocated the corporate infrastructure and

users from old location to a new area while coordinating with building

codes, permits, vendors, data center design, cooling, security, and network

layout. Increased security through means of company policies, procedures

and use of various technology tools. Research new products for

SaaS/Corporate integration

Network Engineer III

May '07 - May '08

Encore Discovery Solutions, Phoenix, AZ

Provide technical supervision to junior personal in all aspects

windows 2003/2000 domains. Responsible for all additions and changes to

Windows and Exchange 2003 environment as well as creating project scope

based on business requirements; current and future and provide project

management. Responsible for providing custom solutions and implementing

off the shelf products to integrate into existing domains and Citrix

Presentation server environment. Provide project plan to migrate 9

desperate domains into 1 Active Directory, manage IBM SAN and maintain data

management in 90 terabyte environment.

Recruiting Manager Sep. '06 - May'07

Robert Half Technology Phoenix, AZ

Utilized IT related experience to locate, interview and place

Information Technology professionals in all levels of I.T. Provide career

path guidance to IT professionals by explaining current and future IT

market trends. Solicit business from various sources to secure

opportunities for IT professionals and ensure quality assurance once the

opportunity has been filled.

Consultant (Robert Half Technology)

Mar. '06

Phoenix, Az

Provide consulting services for various clients in the greater

Phoenix area. Provided onsite technical support/network administrator for

client for 3 months, responsibilities included help desk and basic network

support in Windows NT 4.0/2000 environment. Support for Citrix and

proprietary applications as well as Microsoft Office XP.

Network Consultant

Jan'05 -Aug'06

Total Networkz Scottsdale, Arizona

Provide information technology consulting services to clients in various

industries. Services include but not limited to:

Help desk

Router setup and configuration

Establish VPN connections

Application installation including Amicus, PCLaw, ProLaw, TimeSlips,

Time Matters, GFI MailSecurity, GFI MailEssentials

Windows 2003 Small Business Server and Enterprise implementations and

management

Exchange 2003 SBS and Enterprise implementations and management

Establishing backup procedures using various backup solutions

MultiTech firewall installations and configurations

Create documentation for each client network topology.

Various Cisco product support

Network Administrator

Mar/03 - Nov '05

Snowden Pencer, Inc a division of Cardinal Health Tucker, Georgia

Implement Windows 2000 migration from Windows 95/98. Design Active

Directory in Windows 2000, terminal server and VPN/RRAS server.

Implemented Microsoft Software Update Server (SUS).

Administer Avaya Definity phone switch and Intuity Audix systems.

Develop documentation for all legacy applications.

Product research and development.

Provide support for AS/400 customers internally.

Develop Internet strategy including security concerns, and develop

disaster recovery plan.

Created corporate Intranet in IIS 5.0

Administer entire network infrastructure including Cisco 2610 router,

PIX 515 Firewall and 2950-T Switches.

Implement network backup procedures and schedule for Veritas 8/9x.

Provide support to corporate officers.

Reviewed Service Level Agreements resulting in a $7500.00 per month

savings.

Implement corporate Antivirus solution with Symantec Corporate Edition

7/8.x.

Established excellent relationships with external vendors resulting in

cost savings excess of $90,000 annually.

Manager for multiple high profile projects effecting entire

enterprise.

Implement and manage Track-It help desk and asset

tracking software.

Systems Support Engineer

NOV'00 - Mar'03

Inova Management Company Las Vegas, Nevada

Design and Implement Windows 2000/Exchange 2000 upgrade. Implement

Windows 2000 Terminal Server.

Install and configure SQL 2000.

Implement Citrix Metaframe 1.8 environment.

Support and program Cisco 2610 routers and PIX-515 Firewall.

Administer NT 4.0/Exchange 5.5 network.

Product Research and development for Enterprise deployment.

Implement new software Enterprise wide.

Implement Antivirus using Trend Micro's Server Protect.

Perform support for corporate officers.

Coordinate office relocations and new office implementation.

Provide Telecommunications support on NEC and Panasonic phone

switches.

Cryptographic Technical Operator

Jun'92 - Jun'96

United States Navy

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