Project Manager Management

Vincent F. Allen, PMP

**** ***** ***** ****, ********, TX 77584 ? 713-***-**** (mobile) ?

**************@*****.***

Professional Summary

PMP CERTIFIED PROJECT MANAGER WITH OVER 10 YEARS OF EXPERIENCE SUPPORTING

CENTRAL, REGIONAL AND GLOBAL BUSINESS FUNCTIONS. EXPERIENCE IN WORKING WITH

AND LEADING CROSS-FUNCTIONAL TEAMS TO IMPROVE SYSTEMS AND INTEGRATE

SOLUTIONS INTO AN ENTERPRISE. EXPERTISE IN TEAM DEVELOPMENT, BUDGET

MANAGEMENT, NEGOTIATION, CHANGE MANAGEMENT AND PROJECT DELIVERY. HANDS-ON

LEADER WITH INDUSTRY EXPERIENCE IN HEALTHCARE, INFORMATION TECHNOLOGY,

TECHNICAL SALES, HEALTH & FITNESS, AND FOOD SERVICES.

Key accomplishments

. MANAGED MULTIPLE PROJECTS SIMULTANEOUSLY WITH SPECIFIC BUDGETARY

RESTRICTIONS AND PROJECT LIMITATIONS WHILE MEETING PROJECT GOALS WITHIN

PROJECT TIMELINES

. Successfully incorporated process improvement methodologies to improve

patient experience and increase nursing efficiencies by reallocating

available time to focus on core competencies

. Successfully coordinated the infrastructure, desktop, and telecom

responsibilities associated with the clinical rollout/opening of

patient treatment center

. Instituted Group Team lead meetings to facilitate technology

coordination and implementation efficiency; resulted in Company-wide IT

Changement Management Forum at major healthcare provider

. Led Customer Relations Management System project which implemented SAN

architecture on Dell enterprise servers with SCSI and fiber

connectivity. This enabled Dell to use its own equipment for the first

time.

. Established first departmentally-based technology refresh cycle for

hardware, software, and technology enhancements impacting approximately

50 departments

. Delivered Windows 2000 operating system migration for over 6000

workstations in seven locations under $1.6 million budget allowance

. Introduced web-based remote management tool resulting in improved team

productivity and efficiency at medium-sized investment company

. Incorporated critical user desktop backup solution which could be

initiated, scheduled and controlled remotely for decreased user down

time, increased security and increased data reliability.

PROFESSIONAL EXPERIENCE

M.D. ANDERSON CANCER CENTER HOUSTON, TX

Team Lead/Project Manager 2003

- present

* Promoted from business analyst role

. Improved process performance by base lining and identifying

performance indicators for use as control charts boundaries to track

performance metrics for acceptable ranges

. Eliminated system and environment failures by coordinating and

planning the institutional implementation for the QA radiation dose

calculation validation application for divisional patient treatment

planning systems, and incorporated enterprise solutions to guarantee

availability and redundancy for this patient critical application

. Increased the technical infrastructure and staff efficiency by

planning and coordinating the divisional replacement of the SPARC

environment with x86 based technology for the Philips Medical

SmartEnterprise topology

. Managed process improvement effort to reduce the redundancy in data

entry by nursing staff, and increase nursing efficiencies to

reallocate time back to clinical efforts

. Direct and lead the efforts of 7 support engineers in daily

operational efforts related to supporting a clinical treatment

environment

. Partner with executive management teams and business unit to translate

business strategies into I/T plans, programs and clinical efforts that

were implemented to improve overall performance and efficiency

. Increased patient experience by implementing digital pen system into

the clinical areas, this change reduced user-error and increased the

customer experience by allowing for more interaction between the

patient and staff

. Implemented institutional maintenance windows for support of

applications deployments, O/S updates, security patches, and other

Vincent Allen Resume p. 2

**************@*****.***

Business Analyst (M.D. Anderson Cancer Center - Cont.)

2001 - 2003

. Managed timeline, scheduling, team goals, contingency planning for

operating system migration

. Designed validation and migration plans for the installation, testing,

deployment, and continued support for software distribution and

institutional updates

. Presented technical and clinical briefings to executive management

related to technology moves, project status, clinical implications,

and process overviews

. Developed Installshield packages to employ institutional

configurations to address viruses and system configurations

INVESCO (formerly AIM Investments) Houston, TX

System Engineer 2000 - 2001

. Oversaw project management and technical coordination for the

migration and installation of new hardware, network adapters, network

hardware, software, and other LAN and PC related peripherals

. Served as Technical lead with staff of 4 for the migration of 13 print

servers with more than 120 print queues into a clustered printer

environment

. Provided server-side applications support for various hardware and

middleware projects involving Citrix Metaframe, WinNT 4.0

. Coordinated timelines and work processes for vendors and colleagues

in testing and scalability of various fault tolerance and high

availability enterprise applications and systems

. Supported hardware for multi-tier applications, desktop and network

operating system

Dell Computer Corporation Austin, TX

System Engineer 1997 - 2000

*Promoted within 1 year from Network Analyst

. Managed, coached, counseled, and developed team in delivering

strategic, tactical and technical sales/marketing systems architecture

. Deployed cluster technology and SAN architecture solutions for CRM

team

. Configured various RAID levels for fault tolerance and high

availability of enterprise database deployments

. Provided proof of concept, best practices, and tuning whitepaper for

various enterprise server configurations

. Developed project plans for Y2K compliance rollout for designated

servers and applications within IT Sales and Marketing division

. Administered and supported enterprise level database systems and

application servers including user/group administration, system

security, performance monitoring/optimization, troubleshooting, and

creation of modification standards

. Led Customer Relations Management System project which included

architecture design, support, and implementation, and operations

standardization

. Served in network analyst role: supported 24/7, migrated, planned and

implemented network applications

EDUCATION

BACHELOR OF BUSINESS ADMINISTRATION (BBA)

Concentration: Computer Information Systems

Texas A&M University College Station, TX

SBSLC - Career Fair Coordinating Chair

CERTIFICATIONS

Project Management Professional (PMP), Microsoft Certified Professional

April 2009 (MCP), October 1998

Project Management Institute Newton Microsoft Corporation Seattle, WA

Square, PA

SPECIAL SKILLS

Adobe: Illustrator, Photoshop, In-Design; Microsoft: Word, Excel,

PowerPoint, Access, MS Project; WBS Chart Pro; Graphics Design/Layout

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