Sales Manager
Resume:
Andrew J. Zaucha
Palos Hills, IL 60465
****.******@*****.***
Profile: Benefit services professional seeking a position in a
challenging work environment that will utilize my interpersonal,
communication, organization, and computer skills. Expertise Includes:
New Business Development National Account
Management Relationship Building
Value-Added Sales Forecasting
Market Trends - Training Operating
Systems
Experience:
CVS/Caremark Inc. Account Manager 12/07 to
Present
. Consult with clients on all aspects of prescription benefit
management.
. Train new clients and administrators on sophisticated operating and
reporting programs - ex. SalesLogix, PeopleSafe, PeopleSoft, RX
Navigator
. Manage status and resolution of routine to complex client requests
through effective and timely communication to ensure client
expectations are met.
. Effectively and efficiently manage a book of business worth more than
$100 million
. Provide a high level of quality client service in a fast-paced account
management environment through the demonstration of accuracy,
responsiveness, reliability and professionalism in each client
interaction.
. Work closely with internal departments to coordinate timely resolution
of requests.
. Identify and document best practices to the Account Management
department.
. Train clients on mainframe applications and reporting applications.
. Provide strategic analysis of prescription drugs trends, drug
utilization, and future prescription drug spend.
. Consult with HR management and chief financial officers to determine
improvements for prescription drug benefit management. Suggest and
provide analysis for plan design changes to prescription plan to
alleviate increased drug costs.
Indiana Sugars Inc. Account Manager; Business
Development 4/06 to 12/07
. Drive new business development and account management of food grade
products to manufacturers.
. Consistently achieve 109% of sales quotas and up to 127% during peak
weeks.
. Increased account base from 174 to 311 customers ($400,000 to $560,000
per week) by implementing loyalty incentives, generating referrals,
and attending trade shows throughout the U.S.
. Instrumental in launching a new colored sugar product worth $100,000
in weekly sales revenues; developed strategies to make this product
profitable and marketable.
. Negotiated a year-long contract for 4.5 million pounds of sugar cane
to a major snack maker, as well as similar contracts with Fortune 500
companies in beverage, brewery, and pharmaceutical industries.
. Selected to represent the company at international trade shows, Sugar
Users Association meetings and other events attended by Pepsi, Coca-
Cola, Hershey, Kellogg's and other industry giants.
Education:
Illinois State University Normal, Illinois
Bachelor of Science in Political Science, December 2005
. Fraternity Social Chair & Member of Law Club; planned and organized
fundraisers and events.
St Xavier University Chicago, Illinois
MBA, Management - currently enrolled; projected completion December 2011
System Skills: Microsoft Office; Word, Excel, PowerPoint
SAP 5.0 (Purchase Order Database Tools)
PeopleSafe (Claims & Eligibility
Mainframe)
RXNavigator (Reporting & Forecasting Tool)
SalesLogix (Sales Reporting and Communication
Tool)
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