Customer Service Web Developer

Ioana Albu

**** ***** ** ** ********, WA ***** 206-***-****

*******@*****.***

Education

University of Washington

Seattle, WA

Bachelor of Arts in English

June 2009

University of Seville

Seville, Spain

Foreign study through CIEE

Spring 2008

Semester Exchange Program, Study in Language and Civilization

The Overlake School

Redmond, WA

June

2005

Selected Experience

Premier Law Group

Bellevue, WA

Marketing Assistant/ Blogger/ File Clerk

March 2010- Present

Help the marketing department by creating daily content for three of the

firm's websites (including www.straighttalklaw.com, www.plg-pllc.com,

www.teensagainstdistracteddriving.com ). I also file legal documents and

answer phone calls.

FLDtrace Web Development

Bellevue, WA

Copy Writer

August- October 2009

Revised and reformatted existing content for the FLDtrace website. Created

additional texts using search engine optimization keywords to enhance web

traffic.

Columns magazine Seattle,

WA

Editorial Intern

Fall 2008

In addition to regular fact-checking and proofreading, I wrote sidebars and

short articles, researched writing assignments, filed potential story leads

and collected complimentary photography and artwork for the magazine. I was

responsible for compiling the Milestones, Alumni notes, and the Obituary

sections. I also helped compile bi-monthly newsletters.

The Daily University of Washington Newspaper

Seattle, WA

Contributing Writer

2007-2008

Researched, interviewed, wrote, and proofread articles for grammar and

spelling. I also attended weekly meetings where potential story leads were

discussed. Worked both independently and in group settings.

Selected Skills

Strong verbal and written communication skills

Proficient in Microsoft Word, Excel, and Power Point

Basic understanding of HTML/ CSS

Strong understanding of MLA Format

Customer Service experience

Strong attention to detail and accuracy

Can effectively research and synthesize information

Native speaker of Romanian, Advanced Conversational Spanish

References

Fiorella Sala - I-TO-I Coordinator, Hogar de Cristo

Phone Number: (997) 332- 2101

Email Address: *****@*******.***.**

Dorin Florian- Web Developer, FLD Trace

Phone Number: 206-***-****

Email Address: *******@********.***

Eric McHenry- Editor, Columns Magazine

Phone Number: 206-***-****

Email Address: *******@*.**********.***

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