Harry Wickramasekera
*****.*@*********.*** 602-***-****
Seeking a Management Position
To obtain a leadership role, where I can leverage my IT strategy and
infrastructure
Project Management experience to help transform and align IT with the
Business.
Proven ability to align business values, company needs, and technology
capabilities. Repeated success delivering results, directing personnel and
managing sizeable budgets by leveraging sound project and financial
methodologies. Successful facilitator, negotiator and businessperson,
excelling at defining strategies, leading diverse teams and advancing
technologies to improve profitability. A talent for building exceptionally
strong relationships that ensures value and forge solid alliances with
strategic partners.
CORE COMPETENCIES
PROGRAM/PROJECT MANAGEMENT Mapping process flows Vendor Management
Process improvements Visionary Leadership
Business & IT analysis Technical Documentation Strategy Facilitator
Infrastructure
Optimization
Professional Experience
ARIZONA DEPARTMENT OF ADMINISTRATION
Business Continuity Program Manager - Information Services Division 2006-
2009
Acted as single point of contact / advocate, managed organizational change
and technology roadmap for enterprise storage solutions and data
replication strategies. Developed, and implemented winning strategies,
coordinated, initiatives that accelerated, and improved business capability
and IT performance levels. Requirements included, management of server
administration, storage services, enterprise monitoring, HA clustering,
security, and disaster recovery at alternate data center. Managed
requirements for Mainframe, servers, tele-communication network, and
security functions, enabled the capability for data migration,
virtualization and SAN mirroring. Defined deliverables, tracked
milestones, expenses, schedules and controlled vendor and resource
allocations. Managed risk and coordinated issue resolution. As the
administrator for Continuity Of Operation Program (COOP) managed
contingency plans for over a 104 state agencies. Delivered a BCP
lifecycles framework and ensured compliance to federal and state audits,
guidelines and policies.
American Express
Program Manager - Global Travel Technology 2004-2006
Led program/project teams to ensure delivery of technology solutions that
met business needs and requirements. Managed a methodology-driven quality
plan in terms of deliverables, cost, scope and schedule. Provided direction
for technical and business resources. Actively participated in long-range
strategy planning to address complex business and technical issues.
Provided leadership to cross-functional teams. Served as the primary
contact from project/program inception to delivery. Managed risk at the
portfolio level. Major focus was on evaluating and implementing, Call
Recording, MIS Suite and Workforce Management Interactive Applications.
Requirements include, strategy and infrastructure planning, leading work
sessions for IT shared and managed services. Implemented functional,
development, test and production client/server environments, End-User
Computing and IT processes, leveraged ITIL framework and large-scale
program/project management techniques. Resulted in aligned technology and
business development and strategy, improved information gathering,
reporting and relationships. Established SLA's for strong vendor partner
alliances, reduced work efforts by 15%. Recognized for cost avoidance of
over $1.5 mm and as an American Express Top 100 project.
American Express
Disaster Recovery Tech Lead - Enterprise Infrastructure
2003-2004
Led a team, managed a $2.1mm budget for the development and implementation
of a global Web DR/BCP strategy. Major focus and requirements were on
Reliability, ROI and Compliance. Initiated a Business and Technical Impact
Analysis. Resulted in changes to the Web Strategy, implementation
innovations, mentoring architects, Web developers and business partners,
integrated the TIA methodology and DR /BCP best practices into Project
lifecycles. Leveraged consultants to enhance communication, commitment and
awareness, between Technology, Vendor and Business Partners across all
American Express lines of Business. Nominated as American Express Top
Owner.
American Express
Lead Systems Administrator - Outsourcing
1999 - 2003
Led the "Resource Strategy" technical support processes. Focused on Vendor
governance and issue resolutions for 3rd party vendors supporting AET Web
development. Identified and mitigated security risks, developed vendor
network access processes, policies, and principals. Managed the design of
first SOA 3rd party point of entry, ensured security strategies, standards
and guidelines were met. Built consensus across technology organizations,
communicated streamlined information in convincing manner. Recognized for
initiating the design, development and standardization of American
Express's Outsourcing 3rd Party telecommunication and network
infrastructure.
American Express
Senior Technical Analyst - Interactive Technologies
1995 - 1999
Financial Analyst - Financial Resource Center West
1991 - 1995
Military Experience
US MARINE CORPS "OFFICER" TOP SECRET CLEARANCE
Financial Controller -Marine Air Group 11, El Toro CA.
Aviation Supply Officer - Marine Air Group 12, Iwakuni Japan
Student Naval Aviator - Pensacola FL
The Basic School - TBS, Quantico VA
USAF "Non-Commissioned Officer"
Staff Sergeant - Material Management
PROJECT ACHIEVEMENTS
I LED THE DESIGN OF A GLOBAL TELECOMMUNICATION NETWORK INFRASTRUCTURE TO
SECURELY SUSTAIN "OUTSOURCING" TO INDIA; CREATED A INFRASTRUCTURE SUPPORT
STRATEGY FOR IT OPERATIONS; MANAGED WEB DR STRATEGY, PLAN AND ROADMAP;
DEVELOPED A FRAMEWORK TO IDENTIFY, MAP AND RECOVER BUSINESS CRITICAL WEB
SYSTEMS; INSTITUTIONALIZED BUSINESS CONTINUITY & DISASTER RECOVERY INTO THE
PROJECT LIFECYCLE; LIAISED WITH BUSINESS PARTNERS FOR FUNDING ITIL/SOA
SERVICE DELIVERY AND GOVERNANCE MODELS; CONDUCTED NUMEROUS RFI, RFP AND
VENDOR CONTRACT REVIEWS; SOLE CONTRIBUTOR FOR ENTERPRISE-WIDE TECHNOLOGY
CONSOLIDATION; IMPLEMENTED SERVICE LEVEL AGREEMENTS BETWEEN IT AND
BUSINESS; MANAGED VIRTUAL WORKFORCE, HELP DESK AND CHANGE MANAGEMENT
GROUPS; LED THE DISCOVERY, DESIGN AND DELIVERY OF AN ALTERNATE DATA CENTER
SUPPORTED ENTERPRISE STORAGE SOLUTIONS AND DATA REPLICATION STRATEGIES FOR
DISASTER RECOVERY FOR STATEWIDE GOVERNMENT IT AND CRITICAL BUSINESS
SYSTEMS; RECOGNIZED BY SIX SIGMA STUDY FOR SAVING AMERICAN EXPRESS
TECHNOLOGY $250K/YR.
Education & Professional Activities
BACHELOR OF SCIENCE, BUSINESS ANALYSIS, INDIANA UNIVERSITY
Financial Management, Navy Post Graduate School, Monterey, CA
Certified; Project Manager, (PMI) Six Sigma; ITIL, DR / BCP Planner
CISSP Certification - in progress