Qualifications Summary
Talented Senior Human Resources professional with over twenty years HR
experience, including high tech start-ups.
. Exceptionally dedicated to building working relationships of highest
integrity and ethics.
. Extensive experience identifying barriers and implementing progressive
HR processes supporting confident management decisions and strategic
planning.
. Proficient ability to create a high-performing team in a continuous
improvement-oriented environment.
. Adept in coaching employees, supervisors, and executive management 1:1
or group presentations.
. HRIS and payroll system used: SAP; Oracle; ADP; eTime; Kronos;
Spectrum HR.
Professional Experience
BENCHMADE KNIFE COMPANY - Oregon City, OR Oct 2008 - May 2010
Human Resources Generalist
. Principal focus to bring recruiting in-house, revamp recruitment
process, and eliminate excessive temp agency costs.
. Upgraded website for recruiting, such as benefits and on-line
application forms design, including ADA accommodation.
. Resolved day-to-day inquiries clarified policies; standardized
orientation and performance improvement processes.
. Supported company focus embracing a Toyota Lean Methodology culture.
. Drove employee safety and ergonomic concerns to resolution by applying
formal process and tracking of action items.
. Developed and maintained excellent professional relationships with all
employee and management levels.
. Established multiple paid and unpaid internship programs with local
high school and college programs.
KEY ACCOMPLISHMENTS
. Dramatically increased employee commitment and lowered turnover by
over 50%.
. Designed and Implemented FMLA/OFLA tracking system, educating
employees and managers on intent and proper use.
. Designed and implemented company-wide attendance tracking system,
enabling managers to easily record absences, consistently address
issues, recognize excellent attendance, and significantly improve
predictable staffing levels.
MEDICAL MANAGEMENT INTERNATIONAL (dba Banfield Veterinary Hospitals) -
Portland, OR Apr 2006 - Aug 2008
West Region Employee Relations Specialist
. Primary advisor for 135 locations in five states on federal and state
regulations, driving policy and procedure changes.
. Provided counsel for up to ten Field Directors, implementing solutions
to resolve organizational issues and conflicts.
. Investigated complaints of harassment, discrimination, theft, and wage
and hour violations, and illegal drug use, identified non-compliance
and implemented immediate solutions. Successfully defended company
against EEOC same sex harassment/constructive discharge claim;
privately resolved four wage and hour claims.
. Assertively identified appropriate temporary work restriction
accommodations, and coached for optimal return to work.
. Coached hospital leaders on effective writing and delivery of formal
counseling, including proper documentation.
. Developed and delivered extensive training to west region hospital
leaders on recruiting, performance management, progressive coaching,
policies, effective communication styles, and state-specific wage and
hour regulations.
KEY ACCOMPLISHMENTS
. Identified systemic overtime pay calculation error in Nevada; quickly
drove corrections without any legal repercussions.
. Sourced cost-effective web-based harassment prevention training in
compliance with California AB 1825 regulations.
. Justified nation-wide web-based legal information source for immediate
access to all federal and individual state laws.
ALSCO UNIFORM & CLEANROOM GARMENT DIVISION - Portland, OR Sep 2004 -
Apr 2006
Human Resources & Office Manager (temp to hire via OfficeTeam Sep-Dec 2004)
. Managed staff of six providing HR, accounting, & payroll services to
site.
. Applied process-evaluation skills to eliminate outdated, redundant,
and inefficient HR and office procedures.
. Streamlined HR process from 1960s paper-intensive style to
contemporary electronic practices.
. Revised New Hire processing; updated and centralized job descriptions.
KEY ACCOMPLISHMENTS
. Favorably resolved all outstanding EEO and NLRB cases, as well as
multiple grievances dating back to 2003.
. Structured and implemented largest layoff in corporate history,
avoiding WARN Act penalties, saving over $300,000.
. Brought employee records within corporate, OFCCP, and HIPPA standards.
LSI LOGIC CORPORATION - Gresham, OR Apr 1997 - Jul 2004
Sr. HR Business Partner
. Primary contact for twelve Operations Directors and three Vice
Presidents for issues of employment, training, annual focal point
appraisals, compensation, progressive counseling, and organizational
planning.
. Coordinated stock option grants process for assigned regional,
national, and international divisions using web-based software.
. Designed first corporate temporary employee program, including
management training for co-employment awareness.
. Environmental Health and Safety Review board member for Corporate
Workers Compensation, Disability, and ERISA claims.
. Corporate OFLA/FMLA trainer and Oregon wage & hour policies; site
representative for BOLI and OFCCP legal concerns.
. Designed communication regarding corporate program changes to
employees (stock; benefits; 401k; bonus plans).
KEY ACCOMPLISHMENTS
. Recognized for outstanding HR and pay policy alignment contribution
during largest acquisition in company history.
. Defined hourly pay rules and site training with corporate Payroll and
HRIS team, leading to highly successful deployment of first electronic
timecard system for LSI Logic.
. Manufacturing site team member in the selection and design of first
Web-based total compensation system for salary, stock, performance,
and bonus input, tracking, and analysis.
SHARP MICROELECTRONICS TECHNOLOGY - Camas, WA Apr 1991 - Apr 1997
Human Resources Manager - LCD, IC & Telecom Divisions
. Primary contact for all policy questions and issues, recruitment,
performance appraisals and progressive counseling, initially for new
LCD manufacturing division, progressing to include Telecommunication
R&D division, then IC division.
. Developed accent reduction program to assist key non-native engineers'
presentation skills.
. Established and directed annual Rose Festival Dragon Boat and Hood-To-
Coast Relay Run and Walk teams.
. Sourced first corporate performance appraisal software; revised over-
all appraisal program and implemented training.
. Identified and selected first job description software to meet ADA
compliance, recruiting and promotion consistency.
. Revamped Clark Community College temporary worker training program,
reducing training time by 50%, and establishing company control over
program administration and instructor selection.
KEY ACCOMPLISHMENTS
. Revived stalled HRIS selection via structured functional needs
analysis, establishing compatibility criteria, top vendor
presentations, and final system selection (Spectrum HR).
. Created first FMLA policy and procedures; sourced FMLA tracking
software; designed related management training.
. Reduced hourly absenteeism 50% by standardizing attendance policy
application.
Employment, Benefits, & Training Coordinator
. Streamlined all office processes, standardized MS software throughout
company.
. Designed pre-hire process to handle major hiring ramp-up; implemented
standard affirmative action process and reporting.
Education, & Affiliations, Related industry seminars, trainings
Bachelor of Science in Psychology, Portland State University April 1992
SHRM Society for Human Resource Management
PHRMA Portland Human Resource Management Association
NWEEO Affirmative Action Association
Cal Chamber/HRCalifornia former member
Wicklander-Zulawski (Non-confrontational investigative interviewing)
LinkedIn Network
Excellent references available upon request