Engineer Quality Assurance
Resume:
Z. Isaac Smith IV
*** ********** **** ? Fayetteville, GA 30214
919-***-**** ? *******@***.***
Manufacturing Engineer
Project Management, Improvement and Implementation
-Dedicated to identifying and implementing continuous improvement and cost
conscious methodologies to ensure optimal manufacturing processes and operations-
Keen problem solver in ISO compliant environments with various machinery and
tools.
Uses root cause analysis plus quality tools and processes to analyze and interpret
data.
Proactively designs production lines, worker content, and operational processes to
ensure quality.
Key source responsibility for delivery and sustainability of product quality and
process optimization.
Reputation for clear communication, dedication, creative problem solving, and
outstanding service.
Industries: Aircraft / Government / Marine / Automotive / Electronics
Manufacturing Services (EMS)
Quality Tools: Kaizen / 5S / 8D / TQM / QMS / Lean Kaizen / Six Sigma / Continuous
Improvement
Highlights of Experience
Flextronics, Inc., Durham, NC ? 2007 to December 2009
Global manufacturer of products for OEM customers plus after-market and
field services to support customer supply chain requirements. Site is ISO
14001-9004 and ISO 9001-2000.
Manufacturing Engineer
Selected to develop repair and disassembly processes to maintain quality of
re-manufacturing for SUN Microsystems robotic modular library systems,
including Engineering Change Orders (ECOs), field purge, and deviations.
Utilize Electronics Manufacturing Services (EMS) and maintain Restriction
of Hazardous Substances Directive (RoHS) compliancy. Managed planning
installation and startup of new SL3000 robotic manufacturing repair and
test process.
o Increased production 100% by redesigning manufacturing lines and operator
work content.
o Saved nearly $100k for SUN after verifying and reclaiming faulty robotic
motors.
o Introduced state-of-the-art repair processes and maintained equipment
safety by managing full lifecycle of New Product Introduction (NPI).
o Coordinator of North Carolina operation transfer to Guadalajara Mexico.
Siemens Power Generation, Inc., Houston, TX ? 2004 to 2007
World's leading provider of comprehensive solutions along the entire energy
conversion chain.
Quality Assurance Engineer
Brought on board as Corporate Source Inspector for Houston Service Center
and other ISO 9001 compliant Texas repair manufacturing and refurbishment
facilities. Sought after Continuous Improvement expert and authority as the
final approver to release products to customer sites.
o Maintained 'last mile' quality assurance for large turbine generators by
aggressively defining, collecting, and interpreting data and metrics.
o Collaborated on Relentless Root Cause Analysis (RRCA) teams for audits
and development of corrective actions to maintain and improve quality.
o Interpreted Statistical Process Control (SPC) methods to optimize
refurbishment operations for critical specifications.
Stewart & Stevenson TUG (nka Tug Manufacturing), Marietta, GA ? 2001 to
2003
Manufacturer of products and services related to aviation ground support
equipment.
Manufacturing Manager
Promoted after only six months from hire as Senior Manufacturing Engineer.
Managed a manufacturing process to meet or exceed monthly production goal
and full P&L responsibility of $3MM with single shift operation of 72
hourly and salaried employees using Kaizen and Continuous Improvement
techniques.
o Oversaw operational efficiency of eight assembly lines and material
warehousing activities to 'design to the line' and build airline ground
support equipment.
o Improved warehouse turnaround time approximately 25% by setting up a
material replenishment system that restocked the line daily and avoided
shortages and delays in production.
o Led manufacturing team to increase production capacity from three to
eight assembly lines with common part utilization on progressive build
line.
General Motors, various US locations ? 1981 to 2000
Legendary automaker, which fosters global partnerships and consumer
relationships in the name of safety and diversity.
Production Planner/Quality Engineer/Advanced Manufacturing Engineer
Promoted and progressed through roles in the areas of: manufacturing,
industrial, production, customer and systems engineering in QS 9000
environment. Achieved operational improvements in various locations and
divisions of GM. Kept focused on the bottom line through P&L
responsibilities including cost analysis, make vs. buy analysis and shrewd
cost justification. Highlights:
o Reduced motor cover process inventories by 30% within three months by
using Kaizen and Lean Manufacturing techniques to replenish inventories
based on consumption by upstream production.
o Reversed dollar-losing operation to a profit of more than $250,000 per
month by implementing large-scale process improvements in disassembly,
repair and rebuild.
o Increased production capacity from 200 units to 1200 units per shift by
directing layout and process changes which were subsequently implemented
on all assembly lines in the plan.
o Significantly improved Saturn Powertrain facility communications by
developing a tool which automated daily production planning and provided
a single source for Just-In-Time (JIT) information.
o Performed Root Cause Analysis (RCA) activities of problems associated
with torque tooling, product and process specifications, and process
capability.
o Documented, defined, measured and improved existing manufacturing
processes using Statistical Process Control techniques and to determine
need for Critical to Quality (CTQ).
o Led Activity Based Costing (ABC) project and developed activity and cost
object drivers to assess cost of 75 products under three manufacturing
processes.
o Improved communication across all shifts and motivated Saturn Team
members after developing and executing comprehensive Industrial
Engineering training course.
o
EDUCATION / CERTIFICATIONS
Bachelor of Science, Industrial Engineering Technology/Management, December
1980.
Southern Polytechnic State University, Marietta, GA.
. Six Sigma Certification, Green Belt, Lean & DFSS, March 2007 -
Certificate # 123*******
. Six Sigma Certification, Black Belt, May 2010 - Certificate #
. Project Management Certification, PMP, completion projected July 2010
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