Project Manager Software

Project Manager

Summary of Qualifications:

Over 12 years experience working in the technical industry; software

trainer, project manager, support liaison. A self motivated professional

with the ability to multi-task, work well under pressure, is a team player,

and able to maintain a clear understanding of goals and objectives.

Special strengths and accomplishments include:

. Large-scale installation and training with over 15 jobs sites and

over 200 trainees per site.

. Maintained and oversaw installation for over 20 clients.

. Collaboratively worked with a multitude of vendors, sites, and

clients

Areas of Expertise

Project initiation

Project execution

Project control

Project closing

Project tracking/reporting

Project communications

Achievable development plans and schedules

Business assessment

Scope/requirements definitions

Analysis of business needs

Full life cycle development

Internal and external client service and support

Tactical/strategic planning

Quality risk

Critical thinking

Performance management

Technology integration

Conflict management

Problem solving

Decision making

Cross functional team building and leadership

Coaching/mentoring

Professional Experience

Project Manager

. Utilized full-lifecycle methodologies to manage software integration

projects that achieved results in three quarter the allocated time.

. Achieved high degree of customer satisfaction by achieving development

plans, schedules, and project outcome, ensuring success with projects.

. Deployed project management skills to ensure project came in under

budget, on time and with superior quality.

. Offer encouraging support through one on one session and on going

communications

Software Trainer

. Accurately prepared training materials based on project needs and

specifications.

. Patiently catered to students who needed extra support in

understanding system specifications

. Developed creative lesson plans tailored to individual sites

requirements

Support Liaison

. Prepared essential reports for the software development team that

showed key errors in programming

. Regularly maintained an open communication between programmers and end

users for software improvements.

. Persistently followed up on open issues that needed immediate

attention

. Developed effective solutions for key reports

Employment History

Cruise Vacation Specialist Carnival Cruise Lines Miami, FL

2007/2010

Account Manager The Frantz Group Ft. Lauderdale, FL

2004/2007

Project Manager/Trainer Venue One Davie, FL

2001/2004

Field Technician/Trainer Pinnacle Ft. Lauderdale, FL

2000/2001

Education & Training

Indian River State College Fort Pierce, FL

Microsoft Windows Server Network Infrastructure

Implementing, Managing, and Maintaining a Windows Server

Network Infrastructure Ft. Lauderdale, FL

Contact this candidate