Technician Software

Location:

Posted:

June 08, 2010

Tavarus S. Ward

Email: ************@*****.***

Objective: To obtain a position with a corporation that facilitates professional growth in the technology industry.

Education: Bachelor’s of Science in Computer Information System: Southern University, New Orleans, LA

Skills:

• Hardware: CPU Hardware, Routers, Network Configuration, and Wiring Installation.

• Operating System: Windows 2000/95/ME/XP/VISTA, UNIX/Linux.

• Applications: Microsoft Office, ThinkVantage Software Package, Microsoft Exchange.

• Programming Languages: Java, C/C++, SQL, HTML,

Experience:

Help Desk Technician

Computer Generated Solutions / Lenovo, Atlanta, GA (08/2008-03/2010)

• Provides support to end users on a variety of issues.

• Identifies, researches, and resolves hardware/software problems.

• Responds to telephone calls, e-mail and personnel requests for technical support.

• Documents, tracks, and monitors the problem to ensure a timely resolution.

Computer Technician

Velociti Inc., Kansas City, KS, (2005-2006)

• Mobile associate; installed and uninstalled equipment at dept stores and private owned companies.

• Installed cat5 cables, antennas, credit card machines, and access points within a building.

• Test, maintain, monitor, and support equipment to ensure efficiency for the company.

Computer Lab Technician

Southern University, New Orleans, LA (2004-2005)

• Assisted students with the efficiency of running a fully functional program or database query.

• Install and perform repairs to hardware and software in computer lab.

• Provide assistance in solving computer hardware problems, such as a malfunctioning system.

Computer Programmer

Tommie Lockhart Attorney & Counselors, New Orleans, LA (1999-2004)

• Designed a software image for an established law firm which assisted employees.

• Use utilities which detected bugged programs, therefore causing me to make necessary repairs.

• Designed and implemented a database which would be efficient for the enhancement of this firm.

References: Available upon request.