Customer Service Medical Billing

Amanda L. Slonsky

***-** ********** *******

Stephens City, VA 22655

540-***-****

********@*****.***

Summary of Qualifications

. Over 5 years experience in medical billing and coding

. CPC (Certified Professional Coder through AAPC)

. AAS in General Studies - intention to obtain RHIT credentials in 2010-

2011

. Outstanding Managerial and Customer Service Skills

. Exceptional general knowledge of CPT and ICD-9 coding

. Specialty experience in OB/GYN, Urology, General Surgery, Neurology,

Dermatology, ENT, Family Practice

Work Experience

. JD Matthews & Associates Medical Billing Company

. Title: OB/GYN Department Head

. Dates of Employment - October 2005 - Present

Responsibilities:

- Ensure HIPPA guidelines are followed by employees.

- Management of up to 8 employees and the oversight of up to 14

practices with a variety of specialty and provider types

-Identify billing/software/coding issues and implement policies and

procedures to decrease error ratio

- Oversight and review of all surgical coding

- Surveillance of all charge posting and payment posting into Medical

Manager Software & Micro MD Software including random inspection to

ensure precise posting

- Track insurance payments to verify correct payment according to

contracted fee schedules

- Work all claims aged past 30 days to secure payment

- Physician credentialing, re-credentialing, and contract maintenance

- Stay current on payer issues and regulations, implement new coding

and billing regulations based on payer information as well as maintain

relationships with payer representatives to solve issues.

- Complete Monthly reports to each practice and explain all

new/pending/resolved issues affecting total charges and receipts for

that month.

- Complete quarterly reports within each practices requested deadline

to ensure information is provided to accountants for tax purposes.

- Handle all escalated patient phone calls.

. JD Matthews & Associates - Charge/Payment Poster October 2004 -

October 2005

Duties include:

- Charge and Payment posting for a 4 physician OB/GYN practice and

a 2 physician Urology practice

- Work denied claims and follow up in a timely manner

- Use of Medical Manager & Micro MD Software

- Answer patient phone calls regarding billing questions

Education

Lord Fairfax Community College - May 2002 - December 2005

Degree Obtained - AAS General Studies

CPC Exam - Successfully Passed May 2005

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