Customer Service Quality Control
Resume:
Lisa Foster
Youngstown, Ohio 44509
******@****.***
Home: 330-***-****
Cell: 330-***-****
OBJECTIVE
Seeking a SQL SSIS Analyst position with your company.
EMPLOYMENT
Board Certified Dermatopathology, Inc.
Youngstown, OH
Secretary/Typist (06/04-09/09)
Youngstown State University Youngstown, OH
Student Office Assistant (02/03-06/04)
Things Remembered Distribution Center North
Jackson, OH
Quality Control (09/02-12/02)
Mega Solutions North Olmsted, OH
Consultant (03/02-05/02)
EBSCO Teleservices Canton, OH
Assistant Systems Specialist (09/99-01/02)
International Data Management Akron, OH
Computer Programmer (09/98-08/99)
Telemarketing Network, Inc. Cuyahoga Falls, OH
Computer Operator (09/97-09/98)
Computer Sciences Corporation Niles, OH
Computer Operator (04/96-06/97)
Crown Shoes Liberty, OH
Sales Associate (01/92-04/96)
Lisa Foster
1738 Wellington Avenue
Youngstown, Ohio 44509
******@****.***
Home: 330-***-****
Cell: 330-***-****
RELEVANT EXPERIENCE
. Typed slide prep/gross description reports using Microsoft Word.
. Assisted the pathologist in transcribing diagnosis reports using
Microsoft Word.
. Updated the specimen log book.
. Accessioned skin biopsy specimens.
. Handled patient billing and office calls.
. Compiled and submitted insurance applications.
. Shipped medical supplies to dermatologists.
. Trained users in fullfilment and report generation processing.
. Created office statistic reports and prepared mass mailings using
Microsoft Excel.
. Designed and modified databases using DOS batch
programming.
. Performed data processing using Visual Foxpro's SQL and
Unibasic.
. Processed and emailed fulfillment files and reports to personnel and
to clients using Outlook Express and
Netscape software.
. Updated pricing information databases in Visual Foxpro.
. Organized client projects such as scripts, sample data,
and reports.
. Programmed scripts for the system autodialer.
. Troubleshooted system dialer problems using Unibasic's
menu-driven utilities.
. Programmed in-house applications using Clipper.
. Analyzed and tested Clipper programs to check for data
and logic flow.
. Created reports using the Report Writer software.
. Checked and maintained clients' data integrity using
Ultra-Edit tools.
. Organized and compiled client projects such as scripts, sample data,
and reports.
. Compiled and developed a Policies and Procedures training manual for a
client's Payroll, Flex and Cobra
Benefits, Communications, and Printing Departments.
. Wrote data processing and fulfillment procedures using Microsoft
Word.
. Replaced hardware components in PCs such as diskette drives, hard
drives, memory cards, network cards, and CPU
fans.
. Performed 10-key punching for clients.
. Performed customer service and cashier work.
. Assisted in graphic design using Microsoft Publisher.
ACTIVITIES/HOBBIES
. Volunteer for Easter Seals.
. Cartooning and illustration work using Adobe Photoshop and Adobe
Illustrator.
. Market/sell cartoons and illustration spots to magazine and
trade publications.
. Clay sculpting and painting.
. Spinning, yoga and weight lifting at the Central YMCA.
Contact this candidate