Customer Service Medical Assistant

Maria E. Oviedo

**********@*****.*** 305-***-****

With my experience in office multi-tasking and managing, I am seeking a

position where I can contribute my knowledge, skills, abilities and

positive work ethic to help achieve the company's goals and contribute to

its efficiency. Goal-oriented, dependability, perseverance and

meticulousness are characteristics I possess and implement during in the

course of my work.

Experience

2004-2010 Specialty Laboratories/Quest Diagnostics Miami,

Florida

Remote Biller Coordinator

Obtained and posted third party billing information from clients;

Requested additional information on incomplete third party billing;

Reviewed monthly invoices; Multi-tasked in completing office duties; Self-

directed daily duties, as supervisor was off-site in California

. Recovered over $50,000 in backed-up billing for one client on a two-week

off-site billing visit

. Achieved up-to-date billing in less than three months for one client, who

was ten months behind in their third party billing information

. Processed and updated a year and a half worth of billing for a third

party in four months

. Facilitated great business relationship with a client reputed to be

demanding

. Coordinated, organized and recovered third party billing information for

a client who was behind in their billing and closing down

1986-2004 Raul F. Masvidal M.D. Miami, Florida

Office Manager

Provided administrative support within a busy office; Staff development,

training and supervision; Multi-tasked to complete all office

transactions; Accounts payable/receivable and payroll; Surgery scheduling;

Billing and collections; Ophthalmic medical assistant; Verified insurance

information, including Medicare/Medicaid; Customer service skills in

dealing primarily with an elderly patient population

. Expanded the business throughout the years

. Implemented new technologies for billing and collections

. Maintained current with all facets of billing and collections

Education

Miami Dade Community College Miami, Florida

. Courses in business administration

. Courses in medical billing and coding

. Ophthalmic assistant program

Technical Skills

. Microsoft Word- Intermediate

. Microsoft Outlook- Intermediate

. Microsoft Excel- Beginner

. Microsoft PowerPoint- Beginner

. Familiar with various billing software

Languages

Fluent in English/Spanish

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