Project Manager Management

Andrew Mahinay

Austin, TX

512-***-****

*******.******@*****.***

OBJECTIVE

As a Business Analyst, I look forward to combining my technical skills with

effective communication to assist others in projects and goals.

EMPLOYMENT HISTORY

Austin Independent School District - Austin, TX

Substitute Teacher 10/09 -

Present

Administered Lesson Plans

Classroom management and supervision

Taught at the Elementary, Middle, and High School levels

NetSpend Corporation - Austin, TX

Data Analyst - Business Intelligence

12/08 - 5/09

Calculated over $100K in monthly commissions

Automated reports using SQL/PLSQL and Tidal software

Created ad hoc reporting using SQL queries and presented in Excel

Gila Corporation - Austin, TX

Business Analyst - Business Intelligence

1/07 - 5/08

BI Reporting - Automated over 200 hrs. of manual reporting. Used BI tools

to create custom dashboards that updated at specified intervals

KPI Development and Tracking - Collaborated with management to establish

Key Performance Indicators and set up processes to track metrics

Business Analyst - Call center production floor

8/05 - 1/07

Project Manager - Led 12 month system conversion project. Replaced 10

client-side systems with a single in-house system. Coordinated IT staff,

management, vendors, and clients to meet deadlines and complete

integration.

System Training - Led company-wide system training for over 70 employees.

New Client Implementation - Oversaw the migration of new client data and

coordinated the transmission of data feeds.

Dialer Management and Strategy - Managed predictive dialer for over 200

seat call center.

Built and executed dialer campaigns specific to client specific goals.

TECHNOLOGY SUMMARY

Oracle PL/SQL, T-SQL, MS BI Studio, FoxPro, Access, Excel, Visio, Project,

Powerpoint, Word

EDUCATION

University of Texas - Austin

1995 - 2000

Majored in Biology

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