Customer Service Software

Brandon Scott Funk

**** ******** *****

West Chester, OH 45069

Phone: 260-***-**** Email:

*******.*.****@*****.***

OBJECTIVE

Obtain an Actuarial position to apply my education, interpersonal skills

and outstanding work ethic.

EXAMS AND VEE CREDITS

Exam P: Passed on May 19, 2008

Exam FM: Passed on November 10, 2008

Exam MFE: Took on May 12, 2010

VEE Credits: Economics, Applied Statistical Methods

EXPERIENCE

Macy's Inc. (09/2008 - Present)

Mason, OH

Awards: Customer Service Hero Award

Benefits Researcher (11/2009 - Present)

Conduct in-depth research to determine employees' eligibility and pension

benefits.

Valuate pensions as lump sums and various annuities based on individual

retirement plans.

Ensure compliance with government regulations pertaining to defined benefit

plans.

Assisting in software conversion from Mainframe to Milliman's RPAS.

Audit pending terms completed by eligibility analysts.

Construct training and informational materials from plan documents.

Communicate with potential beneficiaries regarding benefit inquiries.

Eligibility Analyst (09/2008 - 11/2009)

Review previous employees' work history to determine vesting status in

their defined contribution and defined benefit plan.

Interpret current and historical plan documents on a daily basis.

Calculate pension estimates for submission to benefits researcher.

Work with numerous databases of employee data from Macy's subsidiaries.

Regular use of the following programs: Microsoft Access, Excel, Word and

Powerpoint, Mainframe, and Peoplesoft.

EDUCATION

PURDUE UNIVERSITY West

Lafayette, IN

Bachelors of Science in Actuarial Science and Statistics

Minors in Management and Music Theory and History

Graduation Date: May 10, 2008

OTHER SOFTWARE SKILLS

Programming experience through course work with the following programs:

SAS, MATLAB, and Visual Basic.

Contact this candidate