Human Resources Management
Resume:
VERONICA CENTORE RANTUCCIO, MA, SPHR
McDonald, PA 15057
Home: 724-***-****
Cell: 215-***-****
E-Mail: ***********@***.***
QUALIFICATIONS HIGHLIGHTS
A Master of Arts degreed professional with over ten years diversified
management experience. Background includes human resources management,
training and development, organizational management, strategic planning,
policy development and implementation, data analysis, and customer
relations. A results-oriented team leader and player, with excellent
interpersonal and communication skills, able to coordinate people to
accomplish projects and attain goals.
RECENT EMPLOYMENT HISTORY
LIBERTY RESOURCES, INC.
Philadelphia, PA
DIRECTOR, HUMAN RESOURCES July 2004
- January 2008
Responsible for management of all HR functions and solely responsible
for employee relations and legal proceedings. Supervised four
subordinates. Special Accomplishments included: a) researched,
developed and implemented standardized compensation grid for the
organization. Conducted detailed company-wide compensation study and
implemented salary adjustments as appropriate in a phased format in
accordance with budgetary constraints. Addressed critical high
turnover positions in phase one; phase two addressed underpaid
positions by more than 15%; and phase three addressed remaining
positions. Longevity and advanced skills were also factored into the
new salaries; b) conducted initial analysis of existing benefits and
broker services. Developed and implemented cost neutral enhancements
to benefits program including the addition of executive and management
level benefit enhancements while eliminating programs that
disproportionately benefited selected employee groups; c) developed and
implemented competency-based job descriptions and performance
appraisals with standardized merit increase schedule.
PUBLIC STORAGE, INC. Mt.
Laurel, NJ
Divisional Human Resources Manager Sept.
2003 - Nov. 2003
Responsible for management of all HR functions. Position was based in
NJ with Corporate headquarters located in California. Returned to work
because terminally ill elderly parent, who had resided with me,
required skilled nursing care. First two weeks of employment required
training in California with an occasional trip to the west coast during
the year. During my three months tenure at this company, I was
required to make several trips to California resulting in nearly eight
weeks of travel. Returning after a two week absence, parent did not
know who I was. I resigned to remain close to parent until she
expired.
PERSONAL LEAVE OF ABSENCE TO CARE FOR ELDERLY PARENT May 2003
- July 2004
BANCROFT NEUROHEALTH Haddonfield,
NJ
DIRECTOR, HUMAN RESOURCE SERVICES Aug. 2002 -
Jun. 2003
Responsible for management of all HR functions. Supervised 19
subordinates. Special Accomplishments included: a) conducted and
provided written records of extensive internal investigations, employee
relations, and legal proceedings; b) development of policies and
procedures across a five state area (NJ, ME, LA, DE, and CA) and in
accordance with regulatory requirements; c) insured regulatory
compliance for HR requirements (JCAHO, CARF, different State Licensing
entities); d) negotiated occupational health contract with supervising
physician and oversaw program operations.
HR ADVISOR (GENERALIST) Apr.2001
- Aug. 2002
Responsible for all HR functions related to three assigned business
units including but not limited to employee relations, recruitment,
disciplinary actions, and performance improvement.
Veronica C. Rantuccio Resume
Page 2 of 2
BANCROFT NEUROHEALTH (continued)
DIRECTOR OF STAFF EDUCATION Dec.1997 -
Apr.2001
Developed, implemented and managed new hire orientation and annual
training requirements for all employees. Special Accomplishments
included: a) development and administration of mini-corporate
university program "NeuroPathways" which provided a career track for
employees designed to build retention. Invited senior management staff
to serve as subject matter experts and instructors. Program offered in
three phases with minimum service time requirements. Successful
completion of each phase included attendance, participation, and
examinations resulting in title changes and salary enhancements; b)
revised state required crisis management training to be more pro-
active. Crisis Prevention and Intervention training focused on early
warning signs and environmental triggers to avoid the use of physical
interventions. State was impressed and now they are using the model I
developed; c) development, inclusion and instruction of new course into
the "NeuroPathways" curriculum on critical thinking. Level one defined
higher order thinking as well as how and when to use it; level two
focused on the difference between personal and professional ethics as
well as how and when to chose one over the other; and level three was
geared to supervisory staff and how to mentor critical thinking in
their direct reports.
WORDSWORTH ACADEMY Elkins Park,
PA
HUMAN RESOURCES TRAINING SPECIALIST/GENERALIST Sept.1996
- Dec.1997
Responsible for new hire orientation and required staff training.
Responsible for recruitment and regulatory compliance. Special
Accomplishments included a) coordination of agency leaders and the
development of an employee handbook outlining policies and procedures
which did not exist prior; b) development and implementation of
supervisory training for frontline supervisory staff.
JEWISH EMPLOYMENT SERVICES Philadelphia,
PA
ASSISTANT DIRECTOR-WORK ADJUSTMENT CENTER Feb.1996 -
Sept.1996
Responsible for oversight and administration of pre-vocational skills
training for developmentally disabled individuals. Included
supervision of approximately 20 employees and fifty program attendees.
Responsible for all employee training, supervision, policy enforcement,
and disciplinary actions.
TRI-COUNTY FOUNTAIN CENTER (AKA CARELINK) Broomall,
PA
RESIDENTIAL PROGRAM DIRECTOR Nov.1992 -
Feb.1996
Responsible for all operations of off-site program. Supervised over 30
employees and 20 program residents in a community based program for
senior citizens leaving Norristown State Hospital released into the
community following decades of hospitalization. Responsible for all
employee training, supervision, policy enforcement, and disciplinary
actions.
EDUCATION
September 1992: University of Phoenix at Aurora - Aurora, Colorado
MASTER OF ARTS in ORGANIZATIONAL MANAGEMENT
March 1978: Bowling Green State University - Bowling Green, Ohio
BACHELOR OF SCIENCE in CRIMINAL JUSTICE: CORRECTIONS
(emphasis in rehabilitation)
CERTIFICATIONS
< SPHR Certification
< Certified Supervisory Development Trainer through Zenger-Miller/Achieve
Global
< Certified Select Interviewing Instructor Trainer through Achieve Global
< New Jersey State Trainer for direct care staff
< Member Society of Human Resource Management
References available upon request.
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