Customer Service Technician

Sandra Olivares

***** *. ******* *** # ***

Gardena, CA 90247

310-***-****

******.********@*******.***

Bilingual Pharmacy Technician

Lic#101157

Objective:

To begin my career as a Pharmacy Technician

with a well established organization

Looking to maintain long term employment

within a company that offers

opportunity for growth and advancement.

Skills:

. Knowledge in Brand and Generic names

. Order and Supply

. IV Flow Rates

. Aseptic Technique

. Compounding

. Microsoft Word, Excel, Access

. Type 45 wpm, 10 key

. Ability to multitask

. Work well under pressure and challenging situations

Education: Everest College, Torrance CA

Feb 2009-Feb 2010

Pharmacy Technician Program

SCROC (Southern California Regional

Occupational Center),

Torrance, CA

Feb. 2008-Jul. 2008

* Certificate in Day Care Attendant

Carson High School, Carson Ca

2005

Graduate

Experience:

Walgreens Inglewood, CA

Nov 2009 - Feb 2010

Externship 120 hours completed

. Pull and fill prescriptions

. Provide diligent customer service

. Assist with stocking of medications

. Answer phone calls

. Worked in the drive-thru window

AeroUnion Airlines Cargo

Oct 2009- Present

Supervisor

. Supervise office and warehouse to ensure

all cargo make its connecting flight

. Process international and domestic air way bill documents

. Train others in U.S. Customs, USDA, and TSA regulations

. Operate a forklift, pushback, and tugs

Swissport Cargo Services, Los Angeles, CA

Aug 2007-Oct 2009

Cargo Office Agent LAX

. Assigned to AeroUnion Airlines Cargo and United Airlines

Cargo

* Responsible for the processing of international air

waybill documents

* Extensive knowledge of TSA, U.S Customs,

USDA, FDA, and Public Health Care Regulations

* Train others in Import, Air Manifest Systems

(AMS), and other airline systems

* Customer Service and flight bookings

Shakey's Pizza, Carson CA

Aug 2006-Sep 2007

Lead Cook

* Cook and serve food in an assembly-line fashion.

* Keep the restaurant clean.

* Train others.

Diana's Market, Gardena CA

Nov 2005-Jul 2006

Cashier

* Balanced cash drawer and prepared deposits for the bank.

* Make sure that the customers are satisfied with there

service.

* Provide customer service in a food store setting.

References: References are available on request.

Contact this candidate