Manager Sales

KEVIN GILPATRICK

***** ******** **. ***** 805-***-****

Moorpark, CA 93021

***********@**********.***

Retail Operations Professional

Accomplish professional with more than twenty years of successful

experience in providing strategic sales/marketing and operational

leadership in challenging situations. Superior interpersonal skills capable

of resolving multiple complex issues and motivating team to drive business

results. Dedicated, detail oriented, innovative, self starter with

excellent communication skills. Computer literate in Word, Excel,

PowerPoint, Outlook and Internet.

- Change Management - developed and implemented change management

meetings for Store Managers and Assistant Managers prior to Long's

Drug acquisition 2008 and Albertsons acquisition 2006.

- Performance Management - set clear performance standards as well as

provided direct oral and written feedback when performance fell below

expectations.

- Team Building - created a diverse team that brought many different

perspectives and experiences working toward the same goals. Championed

employee empowerment and participative management techniques.

- Succession Planning - successfully built "bench strength" by ensuring

a continuous pool of talent from recruiting internal and external

sources.

- Training and Development - arranged assignments, provided training

beyond requirements, and created individual development plans to

ensure people fill necessary gaps to succeed.

PROFESSIONAL EXPERIENCE

CVS/CAREMARK PHARMACY 2007 - May 2010

District Manager (2007 - May 2010)

Bottom line and operational responsibility of 16 stores and 1,000 employees

for an area generating more than $170 million in annual sales.

. Successfully managed process of 9 Long's conversions, one Longs store

closure and major remodel in 2009 while identifying mitigating issues

prior to company-wide rollout of systems and reset conversions.

. Reduced shrink that exceeded budget in the existing CVS stores while

converting bottom line earnings at 10.28% during Longs conversion.

. Implemented training and development program to ensure Long's

Management and teams were trained by assigning CVS model store and

trainers.

Regional Operations Manager (2006-2007)

Responsible for supporting the Regional Manager while partnering with

Regional Pharmacy Operations Manager, and the leadership support of 20

field managers.

. Supported a region of 136 stores with over 10,000 associates in

Southern California and successful acquisition of Sav-on/Osco Drug

(2006) by CVS/Pharmacy

. Prepared and delivered meetings to the field team and supported all

regional meetings with preparation and presentations.

. Implemented, planned and rolled out numerous programs to assist in the

acquisition process which included field management training, model

store training program, ordering system training, detailed scheduling

and planning of system and reset conversion.

. Accelerated promotion to District Manager position within 8 months,

far surpassing average promotion.

SAV-ON DRUG/ALBERTSONS FOOD AND DRUG 1983 - 2006

Market Manager (2001-2006)

Bottom line responsibility for seven stores in the Southern California

market and directly supported District Manager for a 37 store district.

Managed top volume stores with annual sales of $22 million and produced

record earning results.

Store Manager (1992 -2001)

Profit and loss responsibility for various stores within Southern

California with continued success in every store exceeding company targets

in sales, expenses, shrink and earnings.

Other Retail Positions (1983 - 1992)

Retail responsibilities in positions of Assistant Manager, Supervisor and

Clerk, while attending college and acquiring business degree.

EDUCATION AND TRAINING

Double Bachelor of Science - Business Administration - Accounting and

Management Information Systems

California State University, Northridge

. Courses in problem solving - from identifying root cause through

creation and successful implementation of SMART action plans

. Senn Delaney Concept Training

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