Customer Service Active Directory
Resume:
TERRY RICKS
Chicago, Il 60614 ************@*****.***
CAREER OBJECTIVE
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Seeking a technician opportunity that would allow me to utilize my two
years of computer skills and training experience that will add great value
to a technical field and customer service
CERTIFICATIONS
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. CompTIA A+ IT Essentials
. CompTIA A+ IT Technician
SUMMARY OF QUALIFICATONS
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. Microsoft Office 2003 Word, Publisher, and Power- Point
. Ability to troubleshoot and knowledge of troubleshooting techniques
for PC hardware issues
. Excellent verbal and written skills
. Experience with LAN/WAN, TCP/IP, Windows and desktop applications
. Experience with active directory
TECHNICAL EXPERIENCE
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. Delegate control of an organization unit which includes creation and
deletion of users, granting permissions, resetting passwords for all
users, and control specific task to a domain group and domain
accounts.
. Active Directory administration which includes assigned standard
permissions for an active directory object, delegate administrator
control of active directory objects, remove and assign a security
principal and its associates permissions, installing and configuring
network printers, and configure and implementing domain-wide security
templates and group policies.
. Installing, Configuring, and Managing a network and printers which
includes installation of PCs, cabling and wiring, installing proper
drivers, setting permissions, and security.
TRAINING
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Computer Systems Institute Chicago, IL
2009- 2010
Diploma: Networking Career Program
Cornerstone Ministries Chicago, IL
2006- 2007
High School Diploma
WORK HISTORY
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Menards Chicago, IL Stock Associate
2004- 2008
. Stocking countertops, doors, cabinets, customer service, and cashier
El Valor Chicago, IL Personal Assistant
2009- Present
. Clean and organize clients apartment, offsite traveling to pick up
clients medicine and or other business that the clients needs to be
done.
Contact this candidate