Project Manager Customer Service

Information Technology Application/WEB Developer

I am a resourceful, results-driven IT professional with success in a broad

range of initiatives while participating in designing, developing, testing,

and implementing solutions in support of business objectives. I have

demonstrated proficiency in both team and independent work. I have

successfully translated user needs into technology-driven end results. I

have a Secret Clearance issued through the Transportation Security

Administration.

TECHNOLOGIES

- PROFICIENCIES:

Languages: Visual Basic, SQL, HTML, XML

Design Tools: Visual Studio 2008, ASP.NET, SQL Server, N-Tier Architecture,

Web Services,

Report Services, Crystal Reports

Operating Systems: Windows (9X/NT/2003/XP)

Database Management: SQL Server, Access

Other: Microsoft Office

- ADDITIONAL KNOWLEDGE:

AJAX, JavaScript/JQuery, C#, ASP MVC, Blogging software, Website Design

Professional EXPERIENCE

VISIONARY INTEGRATION PROFESSIONALS Pomona, NJ

Database Analyst/Programmer December 2007 - January

2009

Contracted to participate in the design, development, and integration of a

secure, web-based system for the Department of Homeland Security Federal

Air Marshals. This effort was in direct support of the Financial

Management Division and required technical and business coordination. The

position required the continual synchronization of the requirements from

the client with the administration of the project by the project manager,

as well as the need to quickly change direction and fill in wherever a need

arose.

Key Achievements:

. Designed and developed a financial recordkeeping system using the

Visual Studio environment; the application design used N-Tier

architecture to build the presentation, business logic, and data

access layers; extensively uses active server pages (ASP.NET) to

create a secure, interactive web system

. Coordinated the design and integration of stored procedures for the

web-based system with the senior Database Administrator (DBA) using a

SQL Server database; required extensive interaction with the offsite

DBA and Project Manager

. Completed comprehensive, methodical documentation throughout the

project lifecycle

PENNSYLVANIA LUMBERMENS MUTUAL INSURANCE COMPANY Philadelphia, PA

Application Developer October 1995 -

December 2007

Progressed to senior level Application Developer utilizing Visual Studio

environment to design, develop, test and maintain user applications and web-

based systems for several areas of the insurance company. Completed design

and deployment of company reports to enable management and department

employees to work more efficiently. Easily transitioned between project-

driven teams to meet immediate or long-terms needs. Earned recognition for

good customer service in regards to interacting with managers and employees

of the company.

Key Achievements:

. Modified the Technical Representative Management System that displayed

complex relational data, built files, displayed reports and sent

emails

. Created a Collections system that tracked and assigned issues from

entry through resolution

. Built a Claims system that displayed frequency and severity of losses

on a monthly and year-to-date basis

Education and Credentials

Bachelor of Business Administration: Temple University, Philadelphia, PA

Professional Certifications: Microsoft SQL Server, ASP.NET 2.0; working

towards MCTS: Microsoft .NET Framework 3.5 Web-based Client Development

Professional Memberships: National Association of Professional Women, The

SCORE Association

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