Management Quality Control

Lee Michael Scroggins Home 908-***-****

* ****** ****** **** 908-***-****

Glen Gardner, NJ 08826 Email: **********@*******.***

SYNOPSIS:

Highly adaptable Results and Quality oriented Professional supplementing

varied Technical, Analytical, Release and Project Management background

with additional Biotechnology Manufacturing training.. Additionally, a

broad background includes Change Management, Quality Control, and multiple

Database Support in both formal mass scale full SDLC and rapid response

departmental environments. Experience/training with a wide variety of

processes, systems, databases, interfaces and environments as well as

highly regulated environments..

BIOTECH MANUFACTURING CERTFICATION INCLUDES:

. Intensive classroom and lab instruction including safe and effective lab

practices, Best Manufacturing Practices, Aseptic techniques, Clean-Room

Procedures, Molarity calculations/conversions, Chemistry, Micro-Biology,

Metrology, Qualitative and Quantitative Controls, Spectrophotometery,

Electrophoresis, PAGE, PCR, creation and use of Buffers, Solutions, Cell

Cultures and DNA Extraction.

. Internship at a major Biotech firm to enhance and reinforce classroom

training..

ADDITIONAL SKILLS AND EXPEREINCE INCLUDE:

. Release/Project/Resource Management including Negotiation/Documentation

of Service Level Agreements, Release/Rollout Timelines, Entrance Criteria

and Disaster Recovery Requirements.

. Technical Documentation including User Guides,

Installation/Upgrade/Operational Manuals, Process Flow.

. Computer hardware/Software/Application/Database/Networking setup/upgrades

and troubleshooting.

. Analysis, Development, Testing. Quality Control and Technical Support

. Photography, Graphics, Web, Database as well as Computer

Programming/Analysis and Administration.

EXPERIENCE HIGHLIGHTS:

Scroggins Consulting:

2002-present

. Residential and Small Business Computer support encompassing computer

hardware/software/network purchasing, installation, setup, upgrades,

migration, and troubleshooting. End user support and training.

. Web, Photographic and Graphics support.

. Analysis of logistics, loads, tariffs and data migration supporting rate

automation project for Federal Maritime Commission regulated shipping

contracts at a major international shipping firm.

AT&T:

Analyst/Developer, Database/Web/Systems Administration

1987-2002

Accepted Project Leader promotion to evaluate, procure and build a rapid

development/prototyping platform supporting business intelligence

automation for senior ATT Business Services CFO Executive Organization.

. Successfully created Rapid development/prototyping platform within lean

budget/time constraints utilizing new/recovered/refurbished/External

resources via negotiated Service Level Agreements. Technologies included

SQL Server, Oracle and Teradata databases as well as Cognos, Web, Cold

Fusion, Visio, LAN/WAN, MS Office.

. Installed, configured/administered/upgraded/maintained departmental SQL

Server/Oracle databases as well as Cognos OLAP and Cold Fusion Web

services.

. Maintained database access/security within corporate guidelines and

licenses.

. Provided support, analysis, and development for prototype/Trials/Proof of

concept Cognos OLAP Cubes/Reports supporting Business Systems Financial

reporting/forecasting tools as well as supporting ETL processes. These

included functional requirements definition/documentation, test

plan/acceptance criteria definition, execution and post mortem

evaluations in coordination with Subject Matter Experts, end users and

support groups.

. Planned departmental disaster recovery strategy and negotiated service

level agreements for extended support of development/production platform.

. Business CFO Web Council Webmaster with standards, oversight, and

approval responsibilities for Intranet Websites.

. Completed Masters Certification in Project Management

Lee Michael Scroggins

Page 2

Systems Integration Release Management, Project Management; ATT

Billing/Provisioning Systems

Team Leader in charge of technical support, Release and Program Management

group responsible for installation, integration and upgrade of multiple

large scale AT&T billing and provisioning systems spanning 5 regional data

centers, multiple levels of systems/applications architecture and multiple

release coordination thru full SDLC providing extensive detailed

documentation for same.

. Trained and supervised a team of programmer/analysts in project

management, quality control, release management, Data/Job Job

flow/recovery standards creation, documentation and implementation.

. Negotiated systems implementation strategies, rollout schedules and

service level agreements for AT&T Billing/Provisioning Software

Installation District as well as Test Case creation and Exit Criteria for

formal (IST, UAT, Systems Integration) quality testing support.

. Installed, Upgraded, and provided Technical Support for ATT Business

Services Billing/Provisioning Systems by participating and leading

business and systems requirements gathering/documentation, design/code

reviews for entrance/exit criteria/signoffs/change requests/job run books

as well as Release and Change Management and leading Production

Implementation Team.

Analyst/Developer; Database Integration/ Web Reporting

Provided Development, Analysis, and Administration support in order to

gather/review/document user/business requirements as well as reverse-

engineer and tune existing feeds, queries, reporting, data structures and

aggregations for the production Teradata and Oracle data stores. Directed

team of developers in successful design and implementation of dynamic Web

based reporting system integrated with database queries using Cold Fusion

with Teradata, Oracle and SQL Server databases. Analyst/Developer for Data

Mart, interfaces, aggregations, ETL, and reporting systems. This included

Test Case Development/execution/evaluation, Business and Systems

Requirements Gathering/Documentation/signoff by coordinating

Requirements/Design/Code Reviews for acceptance criteria signoffs/change

Requests as well as release status, change management, Post mortem

evaluations and full Lifecycle support.

. Provided technical expertise to MIS district and client organization on

issues involving SQL tuning, software implementation, integration, and

communications for redesign of Data Store as well as root cause analysis.

. Installed, configured, designed and administered SQL server to

supplement/complement Teradata and Oracle Data warehouses for redesign of

analysis front end using dynamic web system employing Cold Fusion.

. Redesigned and programmed primary Intranet Web site for Financial Risk

Management MIS district.

. Recognized for key role in relational data warehouse redesign and

implementation of new service offerings.

. Created and maintained system interfaces, ETL, Aggregations, ad hoc

reports, and system scrubs as part of multi-Terabyte Teradata Data

Warehouse in support of corporate marketing efforts.

. Created, Refined and rewrote efficiencies of application

loads/extracts/interfaces and data structures.

. Designed new interfaces, reports, and utilities along with Test Case

creation/execution/acceptance criteria

. Performed design/code reviews and post mortems in addition to Versions

Control and Change Management.

EDUCATION/TRAINING:

Certification Biotech Manufacturing: Raritan Valley College

Masters Certification in Project Management: Stevens Institute of

Technology

Oracle Development/DBA training: ROI

Certification Computer Programming: Cittone Institute

Cognos OLAP: Powerplay Enterprise Server, Powerplay OLAP modeling,

Impromptu Administration, Impromptu Reporting, Impromptu advanced reporting

AT&T School of Business and Technology: Includes - Oracle; data modeling

and database design, Advanced SQL, PL/SQL, Teradata concepts & SQL,

Advanced HTML, Advanced Cold Fusion, XML, Powerbuilder, Visual Basic,

C/C++, UNIX, Quality; Team Leader Training, Financial statement analysis

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