Sales Insurance Agent

Jenkins Sanchez

*** ***** ***** *****, *******, Fl 33325 305-***-**** ************@*****.***

OBJECTIVE

To acquire a challenging position that will allow me to utilize my education, experience, and leadership skills.

EDUCATION

DeVry University, Miramar, Florida. Expected Completion: 07/2011

Bachelor of Network Telecommunication & Management

DeVry University, Miramar, Florida. Graduation March 2010

Associate of Science in

Network Administration

CERTIFICATIONS

Comptia A+ 2009 Expected Completion: 07/2010

RELATED COURSES

Ethical and Legal Issues Introduction to Routing Introduction Switching

Principles of Information System Security Management of Technology Resources Introduction to Database

TECHNICAL SKILLS

Operating Systems: Window NT/2000/XP, Window 2000/2003 Server, Red Hat/Obuntu Linux.

Hardware: CD-ROM Installation, Card Installation (video, sound, network and modem) hard drive

Installation/formatting/partitioning/troubleshooting, cable/DSL/Cable modem.

Networking: LAN/WAN, Cisco routers/switches, Linksys wireless access point, TCP/IP DHCP, DNS

Active Directory, IIS, Apache, FTP, wired/wireless Networking.

WORK EXPERIENCE

Vital One Health, Fort Lauderdale, Florida 10/2009 – Present

Sales Insurance Agent

• Respond to average of 20 to 30 daily e-mails inquiries to ensure high level of customer service

• Conduct an average of 200 to 300 outbound calls; maintaining a highest level of service

• Address client concerns with superior integrity, respect and assertiveness

• Customize insurance programs to meet customers’ needs, often covering a variety of risks

• Explain features, advantages and disadvantages of various policies to promote sales of insurance plans

• Obtain and provide information on insurance policies with 100 percent accuracy

• Contact underwriter and submit forms to obtain binder coverage

• Perform follow-up calls to every new client within a timely manner

Self-Employed, Fort Lauderdale, Florida 10/2008 – 10/2009

Sales Insurance Agent

• Conferred with clients to obtain and provide information when claims are made on a policy

• Contacted underwriter and submit forms to obtain binder coverage

• Customized insurance programs to suit individual customers, often covering a variety of risks

• Ensured policy requirements are fulfilled, including any necessary medical examinations and the completion of forms

• Explained features, advantages and disadvantages of various policies to promote sales of insurance plans

• Interviewed prospective clients to obtain data about their financial resources

Health Benefits Direct, Deerfield Beach, Florida 08/2008 – 10/2008

Sales Insurance Agent

• Called policyholders to deliver and explain their policies

• Analyzed major medical insurance program

• Represented major carriers: Humana One, United Healthcare, Aetna, and Assurant Health

• Conferred with clients to obtain information when claims are made on a policy; provided information gathered to

internal departments for claim processing

• Contacted underwriter and submitted forms to obtain binder coverage

• Customized insurance programs to suit individual customers, often covering a variety of risks

• Ensured policy requirements are fulfilled, including necessary medical examinations and completion of forms

• Explained features, advantages and disadvantages of various policies to promote sales of insurance plans

• Interviewed prospective clients to obtain data about their financial resources

The Atlantic Hotel, Fort Lauderdale Beach, Florida 11/2007–07/2008

Restaurant Server

• Attended guests to maintain excellent service

• Provided guests information on daily specials and house specialty drinks

• Relied upon as on-call banquet bartender for numerous special events

Beverly Hills Cafe, Miami Lakes, Florida 12/2006 – 10/2007

Restaurant Manager

• Provided leadership and supervision to restaurant employees of each shift worked

• Planed, scheduled and analyzed staff development

• Monitored inventory by working with vendors; managed merchandising sales and accounting

• Interviewed and recruited personnel and members of management team

Hilton Hotel, Miami, Florida 12/2004 – 12/2006

Maitre d’

• Scheduled personnel for restaurant manager

• Prepared payroll ; handled personnel related matters

• Maintained awareness of necessary duties of all restaurant personnel and supervise performance

• Assists in all training efforts by giving input, planning lessons and teaching

• Assured that table setting and general condition of restaurant was up to hotel’s standards

• Assigned stations and duties to waiters and assistants

• Greeted and sat guests; insured prompt, efficient and courteous service

• Handled reservations, guest questions and concerns as necessary

• Managed decisions-making when called upon

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