Management Project Manager

Geraldine Verasco, RN-PM **** Cleveland Avenue

Wyomissing, PA 19610

Cell: 610-***-****

**********@***.***

Healthcare Management Consultant

Accomplished professional and leader in clinical and business operations,

project management and healthcare technology solutions. Ten Years

experience as a certified Project Manager/Business Operations Leader in

healthcare with a 15 year clinical nursing background. Proven success in

managing multiple projects with multiple dependencies and integration

points. Possesses analytical skills and problem-solving abilities to aid

clients in developing solutions to complex workflow issues that produce

immediate ROI results. Experienced in workflow design and analysis,

planning, and implementation. Liaison between Staff, IT, and the Key

Stakeholders

Project Management in Healthcare Organization and Transformation

Industry Solutions

Senior Level Management-C-Suite Patient Safety Initiatives

Clinical Transformation and Clinician Vendor Management

Adoption Change Management

Strong Cross-Functional Team Building Business Process Reengineering

Skills Clinical Content Management

Health Informatics

HIT

Employment

Advimed Integrated Management, 2005 to Present

Principal Consultant

Independent Healthcare Management Consultant specializing in helping a

broad spectrum of health organizations improve the quality of the health

delivery process through the use of advanced systems and application

specialties as electronic health records, health information exchange

technology and vendor evaluation - selection and care management software.

Project Example of Contracted Positions:

Sr. Implementation Director- Collaborative Healthcare Management Solutions-

MEDecision, Inc.

. Developed, managed and supported a comprehensive project plan/schedule

and led the multifaceted project team through analysis, design,

development and testing for Medecisions existing and newly

architectured collaborative care management platform for the BCBS

Minnesota client.

. Effectively rebuilt and maintained senior leadership relationship and

achieved trusted advisor status with senior executives and promoted

value options regarding solutions and capabilities.

. Utilized team building, project management, issues resolution, and

methodology process skills to facilitate the desired quality

implementation and level of system utilization.

. Established a common vehicle for communication among all parties and

maximized participant involvement.

Geraldine Verasco

. Delineated milestones, sequencing, critical paths, and deliverables

. Analyzed critical data supporting business processes and assessments

to determine the reliability of the information as well as any data

gaps. Led workflow redesign and analysis supporting the hardware and

software implementation aligning people, process and technology.

. Supported clinical project teams responsible for care model

transformation process and nursing workflow redesigns

. Provided business requirements to the product team responsible for

supporting new product architectures, releases and technology for the

new product portfolio offerings.

. Collaborated with Products in bringing out the new platform (Alineo

and Nexalign) to BCBSMN with client migration from Medecision's

existing platform and maximize the probability of success.

Accenture-Health and Life Science (Contracted Position) 1/2005 to 12/2005

Manager H & LS-Management Consultant

. Provided clinical direction as to the design and implementation of

clinical systems and technology applications for Accenture Health

Clients.

. Identified non value added activities to assist in the creation of

future state processes.

. Led the execution of complex business process and technology solution

projects from vision through implementation, working with and managing

multifaceted teams, off -shore development teams, contractors and

vendor relationship for health and life science division.

. Facilitated project kick-off meetings, presenting strategy &

solutions, scope, plans, financials, issues, risk, process flows &

diagrams; Set goals, org chart roles & responsibilities, identified &

balanced constraints of scope, quality, schedule, budget, resources &

risk; managed customer expectations & escalations, reported status to

stakeholders & sponsors

. Created and managed a clinical engagement and change management

strategy to support high adoption rates of clinical applications Led

development of project roadmaps and tactics.

ROI Systems, Inc. - 2000 to 2005

Management Consultant-Business Process Re-Engineering

. Worked with health organizations to understand/analyze their business

needs and requirements to enable improvement in business performance

and delivery. Facilitated stakeholder sessions for requirements

gathering and analysis, documented processes, researched and

recommended industry best practices, envisioned and deployed measures

for improvement, analyzed activities and developed baselines, and

developed future state processes and implementation plans/blueprints.

Leveraged the use of BPR/BPM tools to develop process maps, use cases,

and workflow diagrams to support process analysis work for clients to

include drafting SOPs and a review of training materials to ensure

consistency with the SOPs. Oversaw all aspects of large scale, complex

initiatives that were transformative in nature and spanned the full

continuum for payer and providers.

. As PM and Team Lead, I led client process/performance improvement, IT

and planning engagements managing delivery and client relationships. I

acted as the primary interface between the project team and clients,

supervised and mentored small and mid-sized matrix-staffed projects,

managed client expectations/satisfaction, provided oversight for

contractual deliverables,

Geraldine Verasco

. developed project plans, coordinated activities and monitored progress

of deliverables, ensured budgets were met and managed revenue,

developed/report on key performance indicators, reviewed and provided

quality control on all deliverables, managed sub-contractors, and

delivered presentations to senior client staff.

. Defined Current/Future states and conducted gap analysis comparing the

current to future state processes and validating results with all

stakeholders to gain agreement of all future state commendations based

on the redesigned operating/service delivery model.

IOA Re, Inc., (Managing General Underwriter/Reinsurance) 1993 to 1999

Senior Program Director

. Co-Founder of the Healthcare Cost Management Advisory Program.

Developed the business case and launched the Managed Care Advisory

Program rolling out first version of program within 3 months of

inception with offerings around disease, case and claims cost

management programs. Served as an Underwriting SME for Health Products

and Services

. Worked collaboratively with a team of Reinsurance Industry leaders,

sales, alliances, marketing, claims and product teams to define a

market-led strategy and identify market opportunities for PRN Advisory

Services to shape solutions, grow market share and drive client

successes.

. Responsible for a full range of duties involving the assessment and

review of client's health care and claims delivery systems, measure

and monitor medical trends and clinical quality regulation and

standards, and cost containment activities.

. Worked with contracted Disease Management vendors to design and

implement comprehensive disease management programs utilized as a

Value Add to IOA Re's portfolio of health solutions delivering a broad

range of interventions to clients. Piloted programs with select

clients and determined ROI for all programs.

Registered Nurse- Cardiothoracic Surgical Intensive Care Units: 1975-1989

. Jefferson University and Medical Center

. Hahnamenn University and Medical Center

. Main Line Health - Bryn Mawr Hospital

Education and Certification

. Cooper University & Medical Center-Bachelor of Science (BS)

. Albright College-Senior Level-Business Administration (Accelerated

Courses)

. Villanova University-(PMI) Project Management Certification

. UCON/HIMSS- HIT Certification in progress

Skills

MS PowerPoint MS Project MS Word

MS Visio Primavera MS Excel

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