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Customer Service Analyst

Location:
Brooklyn, NY, 11205
Posted:
June 10, 2010

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Resume:

Branden K. Faust

email: ********************@*****.*** ph: +01-917-***-****

Professional Experience

New York, New York - (company confidential)

Nov 2007- Present

FINANCE DIRECTOR -Division CFO

Promoted from Senior Financial Analyst to Associate Director to Director.

Responsible for financial reporting and systems development for $120MM

global subscription business. Primary responsibilities include creating

long term business development plans, developing reporting systems to

provide relevant business data, and manage global business initiatives. In

addition, prepare budgets, board reports, variance analysis; manage monthly

close process, vendor contract negotiations, commission payments, and sales

targets.

. Led Financial Planning & Analysis to help business to increase revenue

9% a year for past 3 years

. Developed analytical tools for cost management resulting in a year over

year reduction of 15%

. Integrated global billing procedures and pricing plans to increase

customer penetration by $300K in first year

. Preformed due diligence, negotiated purchase and managed integration of

$400K of line of business

. Supported monthly close process, including detailed general ledger

account analysis and accruals

. Designed sophisticated excel models for global budgets, expense

allocations, and transfer pricing

. Developed accounting procedures in accordance with US GAAP, UK GAAP,

French GAAP, IFRS

New York, New York - Diageo NA

Dec 2006 - June 2007

SENIOR ANALYST- Decision Support

Financial responsibilities included revenue reporting, regional/ national

profitability reports, variance analysis for $400MM in annual revenue.

Worked as a business partner with the marketing teams to identify financial

opportunities. www.diageo.com

. Provided return on investment (ROI) analysis for campaigns ranging from

$100K to $20MM.

. Developed sophisticated models for long term of pricing strategies and

tracking of key performance indicators

. Increased financial effectiveness by managing spend against financial

and business risks/ opportunities

. Assisted in the delivery of performance commitments and created long-

term strategic plans.

New York, New York - WPP (Young & Rubicam Brands)

Feb 2005 - Oct 2006

SENIOR FINANCIAL ANALYST -

Promoted from financial analyst to senior financial analyst after helping

the account grow by $20MM. Primary responsibilities include revenue

reporting, client profitability reports, variance analysis (budget/ pro-

forma/ quarterly). www.yrbrands.com

. Developed financial reporting systems and accounting processes for

management of new client, Microsoft

. Worked directly with Microsoft finance to provide ROI for new projects

and helped business to grow 50% first year

. Performed ad-hoc financial analysis for executive management relating to

financial results and reporting

. Presented to global CEOs, CFOs, finance and business managers to develop

business strategy and compliance

. Tracked and refined business activities, budgets, salaries, SARBOX

compliance, inter-company transactions

Tokyo, Japan - IP Flex, Inc.

Jan 2000 - June 2001

COMPANY FOUNDER-

International hardware architecture design and development company.

Responsible for strategic planning, international negotiations, human

resource recruitment, market research, and public relations. Helped

company grow from 3 to over 30 members. www.ipflex.com

Education

Pepperdine University, Malibu, California, U.S.A

Apr 2004

MBA- International Finance

University of Birmingham, Birmingham, United Kingdom

Dec

2003

MBA- 4 month- Study Abroad - Banking and Finance

University of Utah, Salt Lake City, Utah, U.S.A.

June 1998

Bachelor of Science in Architectural Studies

Additional Skills

Additional Experience: M&A Analyst, Professional Ski Instructor, Lifeguard,

Customer Service

Software: MOUS Certified (Word, Excel, PowerPoint) MS Project, Hyperion,

Oracle, SAP, TM1, Great Plains, Concur

Languages: English - Native, Japanese - Conversational

Interests: Travel, Golf, Martial Arts, Scuba Diving, Skiing



Contact this candidate