Robert T. Wiedrich
**** ***** ****** **** * Rapid City, South Dakota * 57702
Phone: 605-***-**** (Home) / 605-***-**** (Cell) * email:
*********@********.***
Summary of Qualifications
* I was a member of a regional Information Technology team working to
achieve customer, corporate, DRP, and SOX requirements for seven sites
in the US and Canada for a Fortune 500 company
* Background in Information Technology to include: technical support,
troubleshooting, network installation, desktop support, and telephone
support.
* Strong analytical and technical aptitude, excellent communication
skills, and a proven ability to interact with all levels of management
and staff
EXPERIENCE
SANMINA-SCI, Rapid City, South Dakota
IT Technician
*
* Supported a Windows-based data center providing network, and
telecommunications services.
* Installing network and phone connections instead of contracting was
a cost savings, on a local and corporate level.
* Successfully passed SOX audits, as well as performed audits for
other sites
* Provided reporting and operations updates to management on regular
basis
* Facilitated the conversions of 100+ users across four offices to a
standardized Microsoft operating system, providing cost savings to
the company and a more improved and streamlined platform for IT
support, using Active Directory
* Provided CAT5e/6 network cabling for plant operations and moves
* Upgraded systems and corrected errors to maintain systems after
implementation.
* Provided technical assistance and training to system users and
instructed users in the use of equipment.
* Provided Microsoft Active Directory administration.
* Responsibilities included problem detection and solving, fixing and
reinstalling software and hardware, and maintaining the network.
* Performed trouble analysis on network connectivity, desktop
configuration, printer connectivity, and network access issues
regarding permissions.
* Repaired and upgraded hardware and software for PC systems.
Control Data, Rapid City, South Dakota
* Card test technician
* Repaired the manual and automated test equipment.
* Group leader of a team that built test equipment for the Rapid City
plant.
* Installed and maintained DEC equipment to support the manufacturing
processes.
* Installed a terminal network to provide access to any DEC system
from any terminal.
* Provided installation, repair and desktop support of personal
computers.
EDUCATION
* Associate of Science in Industrial Electronics
* Southern State College, Springfield, South Dakota
REFERENCES
Lois Schmoll Meditech Supervisor Rapid City Regional Hospital
Cory Washechek Regional IT Manager Sanmina-SCI 605-381-
2448
Clay Cline Facilities Manager Sanmina-SCI 605-484-
5274