Project Manager Management

RALPH E. VALDEZ

**** * ******** ******, ******** AZ, 85224

Contact Number: 602-***-****

Email: **********@*****.***

EXECUTIVE SUMMARY

Manager, Infrastructure Data Center Operations with over 12 years of

Information Technology experience. Providing in-depth directions for on-

going infrastructure design and data center development to achieve the

highest standards of business customer relations through service level

support. Creating and developing new computer/application technology by

utilizing "Best Practices" to ensure all corporate-wide business issues are

resolved through high performing solutions.

Leading teams to improve in the areas of Data Center efficiency through

virtualization, communications systems management and infrastucture life

cycle models. Instrumental in designing and integrating technology

resources supporting the voice, data and network systems necessary to

maintain the health of the enterprise-wide technology structure.

PROFESSIONAL EXPERIENCE

City of Chandler (IT) - Chandler, AZ, 2006 - present

Manager, Infrastructure Data Center Operations

. Chaired SLA over-sight committee in supportive efforts to meet

customer /client expectations to ensure service level agreements are

balanced through business performance analysis

. Standardize the four million dollar data center budget into cost

center allocations

. Converted host-based systems to virtual instance and reduce server

growth by 55%

. Defined measurement strategies to support on-site construction of all

IDF/MDF closet designs

. Developed the corporate wide standard for all Infrastructure Fiber

Cabling for IP, Fiber, Voice Systems and Fiber Channel Over Ethernet

. Devised and implemented the tactical and long-term business alignment

plans and strategies to provide cost effective virtualization charge

back systems, data service upgrades and system performance evaluations

. Generated profitable results by leveraging vendor relations, market

trends and practices to deliver the highest quality technology in

power, cooling, storage, networking, communications, backups and host-

based systems

. Guided team in planning strategies with emphasis on research and

trending of new technology to optimize the technical life-cycle

process

. Managed a team of engineers in the physical to virtual upgrade of 165

physical servers to virtual instances

. Facilitated the technology liaison program to interface with different

departments emphasizing customer / client partnerships

. Sponsored and coordinated a project effort with Cisco technical

support to perform a complete upgrade of the Core Network Switch and

Routers throughout the city

. Directed the upgrade of the data center power and cooling system from

a stand-alone to an 80 n+1 redundant system

. Supervised the budget, purchase and execution of the SAN and NAS

Storage Infrastructure upgrade

. Launched the execution of an upgrade to the Oracle eBusiness

application, databases and host-based systems

. Producer of a Service Catalog program for services offered by IT from

applications to Infrastructure

. Conducted extensive IT cost benefit analyses and capacity studies in

hardware planning to meet corporate long term goals and strategies

. Formalized the upgrade of the voice and communications systems to VOIP

. Headed up multiple projects ensuring frequent communication utilizing

PMI standards to team, stakeholders, and clients

. Delivered the effective resourcing, training and development of staff

employed to enable them to contribute high performance options and

solution

. Worked directly with the Chief Information Officer and members of the

senior management team to ensure the strategic goals are fulfilled to

the highest possible standards by adhering to IT Governance standards

Significant Achievement:

. Oversaw the implementation of a one million dollar complex power

generator project from business case development, vendor selection, to

implementation

. As primary operational subject matter expert, participated in several

aspects of the configuration and delivery of the Enterprise Power

Management System

. Project Managed the reduction of the IT carbon foot-print by one

million dollars within the data center by implementing virtualization

which effectively reduced reducing cost in hardware purchases, power

and cooling

. Managed a one and a half million dollar conversion of the entire

Oracle application services, host-based systems and storage project

from business proposal, vendor selection, budget gathering to full

implementation

. Project Manager for a new Infrastructure Data Center. Managing the IT

investment of 3.5 million dollars for the layout & services design

plan with emphasis in Business Continuity, Disaster Recovery, High

Availability and Application Performance

PROFESSIONAL ASSOCIATIONS

HDI - Help Desk Institute

VMUG - Virtual Machine User Group

SNIA - Storage Network Industry Association

PCUG - Phoenix Cisco User Group

AMA - American Management Association

PMI - Project Managers Institute

PROFESSIONAL DEVELOPMENT AND EDUCATION

Bachelors of Management Information Systems Technology, Park University

Masters of Business Administration, Western International University -

candidate

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