Customer Service Sales
Resume:
Dmitry Olshevskyy
Keller, TX ***48
*************@*****.***
Proven ability to successfully lead, identify opportunities and analyze
information
(Creative & Resourceful (Customer Oriented (Strong Team Leader (
Detail Driven
Education:
B.S. Marketing from University of Texas at Arlington, 2010
A.A. Business from Tarrant County College, 2007
. Awarded The National Society of Collegiate Scholars
. Deans List
. Organized a Russian Student Group
. Worked while attending school, earned 100% of tuition & expenses
Proficiencies and Outstanding Skills:
- Exceptional writing skills
- I am a result driven, service oriented individual, who possesses
educational as well as hands on experience in analysis and strategic
planning
- Expert in Access, Excel, Outlook, PowerPoint, Word, Works, Photoshop
- Fluent in Russian, Ukrainian and Serbian languages
- Excellent interpersonal, operational and leadership skills
- Ecommerce, WebTrends, SQL, HTML, SEO experience
Work Experience:
Global Express Owner 2008 - Present
. Designed & successfully implemented a work program for foreign
students
. Brought International Students and employers together in a J1 visa
Travel Work Program, business to business.
. Conceived & carried out a successful business plan
. Facilitated a Cultural Exchange Program for hundreds of students
. Developed a database for use by employers and employees
Melting Pot Bar Manager 2007 - 2010
. Trained staff
. Developed promotional & marketing strategies
. Designed menu, created recipes, competitive pricing
. Received many MVP awards & the only perfect score from Quality Control
. Responsible for inventory & purchasing of perishables, supplies and
services
Zoom In Auto Sales Supervisor 2004
. Responsible for paperwork on all sales & rentals, licensing & taxes
. Supervised staff in vehicle preparation and delivery, performed
administrative duties
Kohl's Customer Service/Advertisement Setting 2003 - 2007
. Trained, mentored, and motivated new full-time and part-time staff
. Accountable for updating store prices and special sales promotions
. Received All-Star Customer Service Rep Award
. Promoted four times for superior customer service & outstanding work
habits
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