Project Management
Resume:
Jennifer Apilado **** Jesse Way,
Piscataway, NJ *8854
********.*******@*****.***
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Dynamic practitioner in an eminent, highly ranked human capital practice.
Expert in partnering with internal and external senior business leaders,
clients, staff and colleagues to develop new ideas and creative solutions
to address the human resource needs of the marketplace, improve bottom line
performance and enhance business operations.
Profile Results-oriented, human capital professional with more than 15+
years of advisory, consulting and operations management
experience with the ability to translate market trends / changes
into customized business solutions for Fortune 500 clients.
Collaborative leader with an excellent track record of
demonstrating strong analytical and problem solving skills.
Highly adept in managing senior-level responsibilities, far
exceeding project and client expectations. Proven ability to
contribute to the growth and success of the practice by
developing staff, improving project templates, tools and
operations. Maintain the highest standards of integrity and
ethics at all times.
Areas of Deferred Compensation, Client Relationship Management
Expertise Equity Compensation & Project Management
Benefit Plans Strategic / Business Planning
Global Mobility Strategies Budget Planning / Administration
Vendor Evaluation / Sales Initiation / Cross Selling
Management Team Leadership and Mentoring
Regulatory Compliance Performance Reviews / Coaching
Systems Development and Public Speaking
Implementation MS Office, Word, Excel, PowerPoint,
Data / Statistical Analysis Visio, Access, Project, Online
Communication Solutions Proposal Software
Value Added Leadership - Proven success leading multiple internal and
Highlights external client engagement teams as both advisor and subject
matter expert
Project Management - Comprehensive knowledge of project scoping,
planning and management. Manage projects ranging from $100,000
to $1 million, and ensure adherence to all budgetary, resource,
and time-line guidelines
Technology & Data Analysis - Extensive experience in functional
systems development and enhancement, assessing clients' benefit
plan needs and developing unique solutions through technology
and data analysis
Business Partnering - Proficient in combining business and
technology vision, strategic direction and leadership goals to
deliver solutions improving business efficiencies and compliance
Mentoring - Extensive staff management experience
Marketing - Solid work experience in sales and marketing of
human resource benefit services
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PROFESSIONAL EXPERIENCE [pic]
DELOITTE CONSULTING, LLP - New York, NY (June 1995 - Present)
Human Capital Advisory Services - Total Rewards
(Global management consulting firm ranked as 2nd largest human capital
consulting firm, globally)
Senior Manager, 2004 to present
Manager - Consultant, 1995 to 2004
Rewards Program Implementation. Developed and implemented the technical,
administrative and functional aspects of benefit programs for global
financial services companies.
. Led a 15-person team of US and international practitioners responsible
for implementing a US wealth accumulation plan and co-investment plan,
for leading financial services organizations. Managed the design,
development and testing stages of a proprietary intranet-based
application that allowed users to administer unique complex deferred
compensation plans.
. Provided leadership direction and facilitated the coordination between
the functional and the technology team, to address system issues, verify
calculations and convert complex technical concepts into functional
ideas.
. Successfully delivered a robust application within established budget and
strict timelines, garnering $2M in annual revenue
. Key team member and application architect for a $1.5M enhanced system
upgrade resulting in improved time of client deliverables by 30% and
increased profitability by 20%.
Process & Operational Assessment Project. Evaluated operational efficiency
and assessed effectiveness of HR internal control structure and third party
vendor oversight processes.
. Led a 7-person team to conduct a current state review and assessment of
the equity compensation processes and current levels of controls to
identify opportunities to enhance controls and/or efficiencies based on
market better practices.
. Managed a 3-person team responsible for defining and documenting
administrative processes, performing a gap analysis of HR internal
controls (benefits, compensation, payroll, third party vendor
management), and development and implementation of process improvement
plan, including socialization of results with executive.
. Partnered with client's internal audit function to evaluate the benefits
service delivery structure, including employee communications,
operational efficiency, vendor oversight and regulatory compliance,
identifying gaps in processes and opportunities for improvement,
reporting results to the CFO and CHRO.
Vendor Selection/Management. Lead and managed third party vendor searches,
identifying, selecting and managing appropriate vendors for benefits
administration.
. Subject matter expert in leading end-to-end vendor selection process for
several global organizations, aligning client needs and requirements with
service provider strengths. Managed activities for entire project
lifecycle phases from identify appropriate outsourcing options, prepare
and distribute RFP, evaluate vendors, to identify and manage finalist
presentations.
. Successfully partnered with clients to co-lead the transition to the new
service provider including data cleaning, project management, conversion
testing, technology user acceptance testing, as well as assistance with
the development of customized communications.
Talent Management. Led and managed several external engagements and
internal practice development initiatives focused on aligning the clients'
program to its broader talent objectives.
. Led and managed the evaluation of organizations' Global Mobility program
framework and policies to support its talent objectives and enhance its
return on investment in mobility. Responsibilities included managing a
team to analyze current state policies in comparison to current market
best practice and formulating recommendations to streamline the process
and garner client savings of approximately $2M.
. Strategically led the introduction of an outside vendor's proprietary
tool and innovative ideas to the Firm's service line leadership team
(Partners and Directors) to promote synergies, market rewards
transformation and positively impact bottom-line for all parties. Served
in a business partner role to combine talent and rewards strategy to
achieve critical business objectives.
. Served as HR Advisor to more than 15 professionals, responsible for
evaluating performance, communicating key development areas, creating and
monitoring performance improvement plans, and establishing business case
supporting recommendations for promotion.
Communication Solutions. Developed and executed communication strategy for
total rewards programs.
. Successfully executed executive compensation communication strategy,
inclusive of developing comprehensive FAQs, employee and stakeholder
communications, leading informational workshops with employees and
coordinating with third party vendors.
. Led 8-person team to deliver comprehensive total rewards statements to
over 5,000 employees, including project oversight, statement design and
layout, identification and documentation of technical requirements and
specifications, data collection and review, and third-party vendor
oversight for production and distribution.
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EDUCATION, PROFESSIONAL & VOLUNTEER ACTIVITIES[pic]
Degree: B.A., Mathematics & Statistics (Double Major) - Rutgers College,
Rutgers State University, May 1994
Professional Activities: WIN Co-Lead - (3 years). Represented practice
within the National "Women's Initiative for Networking", facilitating
events for external/internal clients and colleagues to promote women's
career advancement and mentoring; "Career Advancement/Mentoring" Panel
Speaker - (2 years). Represented Total Rewards practice regarding
maximizing the skill sets of colleagues to achieve greater effectiveness as
client service personnel.
Volunteer Activities: United Way. Chosen for United Way/Deloitte's
"exchange" program to promote the sharing of consulting skill sets to
assist in the advancement of United Way initiatives; Junior Achievement;
NYC Soup Kitchen
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