Manager Engineer

Ray B. Tilden

*** *. ***** ? Maryville, Illinois 62062 ? *********@*****.*** ? 618-751-

9678

IT PROFESSIONAL

Solutions-oriented IT Specialist of 14 years with notable success directing

a broad range of small business IT initiatives & solutions in keeping a

company up-to-date with technology that keeps business' practices

productive and secure.

? Provide a secure network design to protect against security threats.

? Provide disaster recovery plans i.e. company email, data files, server

configurations, hardware configurations and to keep downtime to a

minimum.

? Experienced leading all stages of system development efforts,

including requirements, design, testing, and support.

? Experienced in coordinating and directing all phases of project-based

efforts while training managers and employees in new system and

software designs.

? Experienced in developing effective security policies and procedures,

documentation, and technical/business specifications.

Core Competencies: Network & Systems Security; Disaster Recovery Planning;

Research & Development; Risk Assessment, Hardware Support & Repair, End-

User Support

Platforms: Microsoft Windows operating systems, 3.1, 95, 98, ME, 2000,

Vista, 7, NT Server, XP, CE 5.0, Server 2003, IBM AS/400 v5r3, IBM Blade

Center H, IBM SAN Storage Administration, Robot, Wired & Wireless Hubs,

Switches, Routers, POE Connections, Symbol Scanners, Microsoft Exchange

2003, Active Directory, all Server 2003 Administration Tools, Ironport,

RAID Arrays, Microsoft NAV 5.0, Microsoft Terminal Services, VMware ESX

Host

Networking: TCP/IP & DHCP Domain Networks, SQL Server Exposure, Wireless

Networks (WAN), Firewalls and VPN's, network printers, twinax printers

Languages: Minor experience in RPG, CL, T-SQL, XML & C#

Software & Utilities: Dreamweaver MX, Checkpoint/Fortinet Firewalls & VPN

Clients, Trend/Symantec/McAfee/Avast Firewalls & Virus Protection

Utilities, Tracing Utilities, Microsoft Office System (including Microsoft

Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Access, Microsoft

Outlook and Microsoft Publisher, FTP&SCH Clients, VMware

Professional Experience

Media Management, Inc., Chesterfield, Missouri Feb. 15, 2010 - June 3,

2010

IT, IT Development, Project Management

Hired on 3-month contract to perform daily IT procedures, SQL Server 2005

development and Media Project Management.

Key Contributions:

. Learn and develop Transact SQL, C# and XML

. Perform routines within SQL Server 2005

. Create and manage Group Policies

. Create and modify objects in Active Directory

. Write technical documentation

. Build / test servers and computer hardware

. Windows 7 support

. Symantec Endpoint Protection server/client support

. Network / server support

. Microsoft Office 2007 support

. Project Management

Western Diesel Services, St.Louis, Missouri June 1999 - June 2009

Network Administrator

Write programs on an AS/400 system in RPG and CL plus AS/400 System

Administration. Promoted to Network Administrator in 2000 to establish and

manage enterprise-wide software & security programs plus all hardware

support and requirements. Design and implement security processes and

procedures. Provide all cost, product software, security software &

hardware results to IT manager. Develop curriculum and train management and

employees in current software plus computer security awareness &

protection. Provide PC O/S & software, Network, AS/400 Helpdesk, Network

software/hardware support. Perform Disaster Recovery Duties.

Key Contributions:

. Instrumental in developing a Business Disaster Recovery Plan.

. Sole responsibility in maintaining network infrastructure i.e.

software, security measures and all hardware.

. Assess all critical systems, vulnerabilities and recommend

appropriate solutions, develop reports and create all documentation

for IT Manager.

. Administrate & maintain all company communication systems and devices

. VMware Implementation and Administration

. Build / test servers and computer hardware

. CAT 5 cabling of servers and computers

. Superior Troubleshooting Skills

Edison Brother's, Inc., St.louis, Missouri June 1996 - June 1999

JES2/MVS Mainframe Operator / AS/400 System Administrator / Network

Engineer

Promoted to AS/400 System Admin. from Computer Operator 3, performed

Network Engineer duties, IPL's and system backups. Operated on a Hitachi

Pilot Series and an Amdahl 5995 Mainframe System. Prepared documentation

and reviewed end of shift status report on a daily basis.

Key Contributions:

. Computer Operations experienced with OS/390, MVS/ESA, JES2, VTAM, CICS,

CA-7, TSO, Roscoe, PNMS, SAR1 & SAR2 and Window's 95 NT client server

. Printer Operator experienced with IBM 3800 Laser Printers, IBM 3827 &

3130 Cut-Sheet Printers

. Tape Librarian experienced with IBM 3480 & 3420 tape drives and data

disks

Education and Credentials

Associate of Science Degree

Belleville Area College - Belleville, Illinois

Training Schools

IBM - Chicago, IL.

VMware - Kansas City, MO.

New Horizons - St.Louis, MO.

Misc. Training

Advanced System Design, (IBM & Microsoft Partner, St.Louis, MO.) - Network

Training, Applied Security, (Enterprise Anti-Virus, Ironport Email

Security, Checkpoint & Fortinet Firewalls), Exchange 2003, TCP/IP & DHCP

Domain Networks, IBM AS/400 Administration, Hardware & Software

Installation, Complex Network Configurations, Remote Server/Software

Administration

Professional Training and Certifications

Network Administration

Networking+

VMware Install & Configure/Fast Track

AS/400 Operations/Administration

Dreamweaver MX

Microsoft Office

References

Steve Vache - CIO of Media Management, Inc. 636-***-****

Scott Joachimstaler - Sales manager of CK Power 314-***-****

Todd Jergens - Assistant Manager of bed, Bath & Beyond 623-***-****

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