Quality Assurance Technician

Russell J. Consentino

** ******* *****

Nashua, New Hampshire 03060

Telephone: 603-***-****

OBJECTIVE: Obtain a position utilizing my experience and education as

a Computer Specialist

EXPERIENCE: Continental Resources Inc., Nashua New Hampshire

Quality Control Technician Nov 2007 to Mar

2009

> Created "Scope of Work" technical manuals in our Custom

Computing Division in compliance with ISO 9001.2000

> Interacted with various engineers to solve technical

problems

> Created test plans for test and final inspection on

custom built computers

> Built demo desktop computers and servers for prospect

customers

Quality Assurance Technician Jul 2000 to Oct

2007

> Created test procedures for all hardware products under

test

> Developed and maintained an Excel automated reporting

system

to track product quality for our vendors

> Tested various network, server /PC components and

peripherals

> Maintain high quality level testing for all incoming

devices for IBM

RHI Consulting, Manchester New Hampshire

Consultant/Technician Support Dec 1999 to Feb

2000

> Assisted in implementing a LAN network using TCP/IP

> Provided desktop support for FOXNEWS Team during NH

primaries

> System setup and software installations on Dell Laptops

using Norton Ghost

PUMA Technology, Nashua New Hampshire

Software Quality Engineer 1998

> Performed black box testing using manual scripts on

synchronizing software

> Developed various case studies to test functionality of

Intellisync products against

an assortment of Personal Information Managers such as

Outlook 98, Act 4.0, Lotus Organizer syncing with WinCE

handheld devices

> Tested GUI's for cosmetic and functional defects

> Performed regression testing and entered bugs in Clarify

SQL Database

> Responsible for quality of Intellisync for WinCE 2.03

prior to release

GEAC Computer/FASFAX, Nashua New Hampshire

Senior Electronic /System Technician 1991 to

1998

> Troubleshot Computers and peripheral devices to

component level using Oscilloscopes, DVM's, and Logic

analyzers

TRAINING and SKILLS:

EDUCATION

1996 Franklin Pierce College

. BS Computer Information Systems

1984 Northern Essex Community College

. AS Computer Maintenance Technology

CERTIFICATES

E/TAC, Inc certificates

. Microsoft Certified Professional (MCP) - Microsoft

Windows NT 4.0 Server

. Windows NT4 Administration

. Microsoft Networking Essentials

. Microsoft Windows NT4.0 workstation

OPERATING SYSTEMS

Windows 2000/XP/Vista Win CE 2.1

Windows NT 4.0 Server/Workstation MS-DOS/Windows 3.11

Windows Server 2000 RedHat Linux

Windows 95/98 QNX

APPLICATION SOFTWARE

Adobe Photo Shop CS3 Lotus 123

Corel Draw X3 Microsoft Office 97-2007

Visio 4.1/ MS Visio 2007

DIAGNOSTIC/UTILITY SOFTWARE

Checkit PRO Microscope 2000

HP Insight Manager Norton Utilities

HP Diagnostics QuickTech Pro

Nova Backup Sencore

VP401

Sencore CP5000 DriveCone5

Paragon 9PE

HARDWARE

Compaq/HP Proliant servers

Dell Desktop computers

SCSI Hard drives and peripherals

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