Engineer Software

TUE HUYNH

**** ***** **. ( Plano ( Texas *****

( H 972-***-**** ( C 469-***-****

( ********@*****.***

PROFESSIONAL SUMMARY

Experienced Software/QA Engineer with strong management and project

planning skills including:

. Managed complex software test projects encompassing coded line

volume in millions

. Implemented and maintained automation platforms for VOIP system

tests; subject matter expert on VOIP protocols and PSTN protocols

. Experience in Cisco switch/router products and IP routing protocols

and CCNA certified

. Works collaboratively with others, independent, flexible and

adaptable

. US Citizen and willing to travel

Technical SkillS

. Protocol: VoIP (TCP/IP, SIP, MGCP, H323, MEGACO), IP routing (RIP,

IGRP, EIGRP, OSPF, BGP, QOS), SS7 ( ITU/ANSI), PRI (DMS100, NI2,

5ESS, ETSI), CAS (MF, DTMF)

. Operating Systems: Windows, Unix, Linux, Sun Solaris, Cisco IOS

. Test Equipments: IxNetwork, Nethawk EAST, ATS (Autoeasy), SIPP,

EAGLE, PYPE, Tekelec INET, MGTS, IDACOM, SAGE

. Programming: UNIX Shell Scripting, PERL, C/C++, Protel, Pascal,

Tcl/Expect

. Products: Cisco BTS 10200, IAD 2400, Cisco 2600/3600/5400, CMTS,

CCM, Sip phones (ATA, Linksys, PAP2), ITP, DMS250, NEAX61E

. Certification: Cisco Certified Network Associate (CCNA

CSCO10679228)

PROFESSIONAL Experience

MartPro Service Inc. Plano Texas (contractor)

Mar. 2010- Present

. Perform functional test for Juniper J2300 and Cisco GSR routers. Test

coverage includes BGP, OSPF, Multicast protocols and quality of

service (QoS)

. Automating L2-L7 IP network test cases using TCL scripts with IxNetwork

TCL API

CISCO SYSTEMS, Richardson, TX 2000-2009

Test/Automation Manager (2008-2009)

Manage System-Test Team across all testing aspects (planning, execution,

product deployment) of national Class 4/5 Soft Switch BTS10200; product

distributed to 10 million subscribers.

. Propose master test plans with milestones, head-count and test

estimations; review and approve test plan details using Cisco GEM

Process

. New feature and manual regression execution

. Automation regression execution ( greater than 10,000 test cases

executed on every software release cycle)

. Test script automation; capacity/performance and interoperability

testing

. Software Release upgrade testing; review customer defect and provide

test coverage

. Customer Lab Trial support (EFT); department budget planning

Senior Test Engineer/Technical Leader (2000-2008)

Led team in development of automated scripts and execute auto-regression

for BTS 10200 software releases

. Implemented automated test environment allowing VOIP Gateways to be

tested in inter-operability fashion with BTS 10200 using third party

software, Nethawk EAST; .analog signals injected to gateways to

generate calls via Dialogic cards, messages captured and compared to

Protocol stack for compliance, voice-path verified by Voice-server.

Gateways under test: Linksys PAP2, Arris MTA, SA MTA and Cisco IAD,

Cisco TGW, CMTS, ITP

. Developed and prototyped automated test scripts for new features (using

EAST and EAGLE) and new protocol stacks (H323, SIP, MGCP) using EAST;

developed and prototyped TLP/TLT function calls to be re-used by

testers using EAST. The following BTS 10200's functions are automated

ISDN, SS7, SIP, CAS, Redundancy, Fax-Modem, NFAS, NANP, etc.

. Set-up automaton test-beds supporting customer environment including:

installation of Solaris OS and patches, BTS 10200 installation on Sun

boxes (440, 1289, 5220, etc.), configuration of Cisco IAD, eMTA, TGW,

ITP, CMTS, IPunity, Application Server. Installation of NMS and

Dialogic cards

. Set up Edentree Lab Manager in automation test lab reducing costs for

hardware and software

. Developed test coverage based on customer features building test suites

into test-management system (SITTEST/TIM) for BTS 10200 software

releases

. Developed test script providing coverage for telecommunications call

processing standard, Class 5 and Centrex features based on Bellcore

LSSGR standards

. Automation Regression execution and Defect verification

IPCell, Richardson, TX (Acquired by CISCO) 2/2000-10/2000

Senior Test Engineer

Senior Engineer in system test developing a class 4/5 soft-switch; system

test lead for PSTN testing (CAS, ISDN, SS7)

. Developed test specification for ISDN variances: NI2, AT@T, Nortel,

ETSI

. Developed class 4/5 test requirements for IPCell soft-switch

. Developed test cases based on TR-444 standard (ISDN/SS7 interworking)

. Developed test cases based on H323 standard

. Developed test coverage for telecommunications call processing

standard, Class 5 and Centrex features based upon Bellcore LSSGR

standards

. Set up test beds, executed system-test test-suites; automated test

cases using EAST (IPnetfusion) and performed auto-regression

MCI/Worldcom, Richardson, TX 1/1997-2/2000

Senior Test Engineer

A senior consultant for Nortel DMS250 Certification ensuring software loads

were delivered seamlessly into network

. Advisor for DMS250 field issues; reviewed Nortel's design/test

documents for approval

. Created test strategy to ensure adequate testing coverage; created and

executed automated test cases using ITP and Fastest automation platform

. Supported Field Verification office for new product; identified

software problems and worked with Nortel's development team to resolve

. Billing Certification for new software release

. Major Projects: User to User Services, DMS250's ISDN and SS7

certification, Progress Indicator Transport, etc.

NORTEL/BNR, Richardson, TX 4/93-1/97

Member of Scientific Staff

. Debugged DMS250 Software and developed solution for code errors,

sourced software patches from one release to the next and developed

test-cases for software patches

. Designed and implemented fast-features

. Test Prime for:: Inter-Exchange NPA, Enhance CIC, Inter/Intra IMT, ANI

delivery enhancement, Extended Authcode, TR444 compliance; conducted

regression testing on UCS DMS250 product; developed and debugged

automated test-cases using TRES product

. Implemented UCS Billing Verification tool in C++, this enable UCS group

to verify billing for regression testing for the first time

. Developed Training Documents and Participating in training new hires

NEC AMERICA, Irving, TX 1/1990-4/1993

Member of Technical Staff (11/88-4/93)

. Prepared and organized test-plan for new software release, implemented

software Matrices for software delivery criteria

. Implemented Office and translation data to accommodate MGTS as STP/SCP

tester, implemented the alarm test procedure for Line and Trunk modules

. Wrote and executed Integration test-plan/cases for NEAX61E features

such as FGB/FBD expansions, Mizar, EADAS-NM, Traffic Measurement Class

Features.

. Executed test-cases for TCAP, ISUP protocol per TR-TSY-000246

EDUCATION

Bachelor of Science, in Electrical Engineering (BSEE), University of Texas,

Arlington, Texas

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