Administrative Assistant Customer Service

Laura Sylvia Bunsa

*** ******* ******, *** *, Largo, FL 33770 * Phone727-244-0785

Email: ***********@*****.***

Administrative / Computer

Objective: Administrative Assistant at a growth-oriented company

which will take advantage of my skills and allow me to acquire new

abilities.

Professional Profile

. Strong ability to maintain and/or create filing systems

for all to work with.

. Highly organized with attention to process and detail.

. Ability to transcribe notes and tapes into professional

documents, as needed.

. Strong data entry skills

. Strong belief in following company policies and procedures and

stay on top of policy and procedure updates.

. Ability to multi-task, analyze and solve problems.

. Proficient in all aspects of Microsoft Office Suite, and

many other computer programs

. Able to operate all office machines and computers

Key Areas of Expertise

Analyze & troubleshoot problems Troubleshoot both hardware Presentation Materials

And software

Data Entry Multi Task Time Management

Database Management Internet Research Phone skills

Microsoft Office Suite Accounts Receivable Manage Records

Problem Solving Accounts Payable Purchasing Supplies

Operate all Office Machines Work independently and as a Shipping & Receiving

Team member

Professional Experience (Temporary Positions)

Volunteer, thru AARP Clerk of the Circuit Court, Pinellas

County 05/20/2010 to present

Filing of Pleadings in records library, Records check-in and out.

Copy all records that require copies and any miscellaneous tasks

required by the department.

Receptionist/Computer Support/, Florida Vanlines, Clearwater, FL

09/2008-02/2009

. Administrative duties as needed such as answering phone mail, typing,

filing, and computer and server support.

Unemployed, 05/2008 - 09/2008

Overnight Supervisor General Merchandising, Shopko of Wausau, Wisconsin

01/2008 - 05/2008

. Received shipments and stocked shelves

Hostess, "The Wright Place on 6th" restaurant, Wausau, Wisconsin

08/2007 - 11/2007

. Greet customers and backup wait staff as needed

Pricing Crew, Sears, Wausau, Wisconsin 11/2007 - 12/2007

. Price merchandise

Administrative Assistant, Personnel One, Clearwater, Florida, 06/2007

- 08/2007

. Audit Customer Files

IT Senior Support Specialist, Nielsen Media, Oldsmar,Florida 12/2006

- 05/2007

. Phone support for field service personnel for proprietary programs

Unemployed, 06/2006 - 12/2006

IT Support, Siemens (Zimpro), Rothschild, Wisconsin 04/2006 -

06/2006

. Upgrade all computers to new operating system and transfer personal files

and settings

Professional Experience

Administrative Assistant/IT Infrastructure Analyst, 3M Company,

Wausau, Wisconsin 09/1987 - 01/2006

. Data Entry

. Receptionist

. Receive raw materials

. Type shipping documents

. Maintain inventory office supplies and computer supplies

. Provide clerical support as needed

. Develop reports and spreadsheets as needed

. Creatively design art work as needed

. Process package shipping and receiving

. Backup for Human Resource department

. Provide all technical computer and networking support for 2 plants in

Wausau

. Provide 24/7 hardware and software support

. Accounts Payable and Accounts Receivable

. Backup for Customer Service

. Travel as needed

Education

D.C. Everest High School

Diploma

North Central Technical Institute

1 year (Clerical) certificate of completion

Microsoft Official Curriculum Courses

Supporting MS Windows NT 4.0 core Technologies

CompuMaster courses

Advanced Troubleshooting

Maintaining & Upgrading PC's

Maintaining and Troubleshooting Networks

Administrative Assistant Skills

Microsoft SQL

Awards

. Nominated for the "Pyramid of Excellence" (Global wide award)

twice while at 3M

Contact this candidate