Supervisor Human Resources

Donald B Riley

**** **** ****** *****

Apex, North Carolina 27539

Cell - 919-***-****

*********@*********.***

Summary of Qualifications

Production Supervisor with extensive supervisory experience in Electronics

Production and Repair as well as standard manual assembly in a box-build

environment. Open-minded and reliable leader who promotes training and

team-building initiatives to develop effective work habits and

communication skills among coworkers. Detailed oriented with a focus on

the strategic goals of the organization. Utilize effective troubleshooting

and preventative maintenance techniques. Proficient in MS Office and

various commercial shipping software packages

Work Experience

Silver Line Windows June 2008 - December 2008

Production Supervisor

Supervise 10 - 15 associates in the production of insulated glass panes for

the insertion into vinyl windows. This includes the operation of automated

glass cutters as well as the complete production and delivery of the glass

partitions to the assembly lines for final assembly. Position also

required the counseling, reviewing performance and instruction of

procedures, safety and quality standards.

Pentair Pool and Spa 2007 - 2008

Production Supervisor (April 2007 - June 2008)

Supervised 10 associates in the assembly of high-volume commercial water

pumps and heating units for swimming pools. Used QAD to check available

inventory to ensure that production schedule could be met. Monitored

availability and productivity of associates. Worked closely with

Engineering concerning new product introduction and assisted in creating

SOP's .

Silver Line Windows 2006 - 2007

Production Supervisor (February 2006 - April 2007)

Supervised 30 associates in the production of Vinyl Windows. This included

training personnel in the operation of computer-programmed saws and

welders. Scheduled vacation, which did not disrupt the flow of production.

Constantly monitored productivity of department and quality of product

produced.

. Ensured production equipment was kept to optimum efficiency

. Kept repairs at a minimum

. Trained and counseled associates concerning equipment operation and

safety procedures

Celestica, Morrisville,

NC

1999 - 2005

Shipping Manager (2001 to 2005)

Supervised packing and shipping of material with various carriers to

domestic and international customers; worked closely with various

departments to consistently meet delivery deadlines; ordered necessary

equipment and supplies to support Shipping and Production.

. Researched and compared various shipping carriers, and identified the

most cost effective and timely carrier to deliver product based on

specific customer needs and deadlines; maintained a 99.8% customer

satisfaction rate.

. Authored procedures for production and shipping of product in

Business Process Control System software used to manage inventory

throughout the facility.

. Tracked and communicated package route to destination with accurate

delivery date to Program Managers and customers.

. Managed the shipment of 37,000 packages and pallets of product during

48-month period utilizing the services of over 19 carriers.

Experienced in FedEx Caf System and UPS Online World Ship System.

Production Supervisor (1999 to 2001)

Supervised contract assembly and repair operations and supervised teams of

up to 40 employees.

. Directed over $4M in consigned inventory for circuit board

manufacturing.

. Managed the start-up of second shift operations involving

technicians, repair personnel, and production personnel. Started a

first and second shift box build department.

. Created procedural documentation, reports/charts, and trained

departmental personnel to track product quality results that ensured

ISO 2001 certification.

Nortel, Research Triangle Park,

NC 1979-1998

Production Supervisor (1979-1998)

Supervised various departments, including Test, Surface Mount, and Robotic

Assembly.

. Scheduled, trained, counseled and evaluated up to 50 associates and

technicians.

. Interacted with Marketing, Human Resources, Engineering, and

vendors to coordinate production goals and schedules.

. Provided management with timesaving charts and graphs regarding

production statistics.

. Taught various in-house classes including, team building, production

and quality awareness, and diversity in the workplace.

. Primary backup for a plant-wide time and attendance system (KRONOS).

. Provided support for preventative maintenance, operation, and repair

of

Teradyne L210 and L353 test equipment.

. Provided technical support for TEC and Zebra network printers and

terminals within the precision technology production department.

. Assembled, configured, and repaired PCs and installed business

software

EDUCATION

A.A.S., Electronics Engineering Technology

Wake Technical College, Raleigh, NC

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