Quality Assurance Project Manager

Surbhi Mahajan

SUMMARY

. Around * years of experience in the field of Quality Assurance,

Business Analysis, SAP-Business One Implementation, System Analysis,

Software Validation, General Management and Project Management.

. Experience in quality assurance practices, SDLC, project planning,

test plan development, test strategy development, test case and test

data review.

. Proficient in unit, functional, regression, system integration (SIT),

acceptance (UAT), Re-testing.

. Experience in creating and executing test plan, test cases scenerios

from requirements.

. Knowledge of creating Testing Status Report, Tracking Sheet, Project

Status Report.

. Expertise on Bug Tracking tool like Mantis and Sharepoint.

. Experience in gathering, managing and documenting business

requirements using Rational Requisite Pro, Rational Clear Quest and MS

Visio.

. Expertise in Software Development Lifecycle (SDCL) processes and Bug

Life Cycle.

. Experienced as a General Manger and hence understand Operations,

Budget Development, Accounting, Marketing & Sales, Supply Chain, and

Customer Relationship.

. Worked in Hospitality, Accounting Financial, Banking and

Healthcare domain.

. Expertise in using Microsoft Tools like MS Excel Project Planner,

Visio, Word, Outlook, Power Point.

. Familiar in writing SQL queries to conduct back end testing.

. Good team leader with strong analytical, and communication skills.

. Detail oriented, organized and enthusiastic to work in a fast paced

and team oriented environment.

. Capability of handling multiple projects simultaneously under tight

deadlines.

Educational Qualification

Degree University Institute/College

Master in Science Lancaster Lancaster University Management

- Specialization University School

in IT, Management

& Organizational

Change

Bachelors of Kurukshetra S.D.D.I.E.T.

Technology in University

Computer Science

Project # : 1

Project Name Hanger

Employer : Frontline Consultancy Services

Client : Hanger Orthopedic Group

Duration : February10 - April10

Team Size : 4

My Role : Quality Assurance- Tester

Responsibilitie : Replacing the legacy system (Cognos) with

s & Details. OBIEE. It involved understanding Cognos and

testing OBIEE data against Cognos. Also,

Creation of various Dashboards on Oracle BI

platform. Involved reporting of data with the

users excel sheet data.

My contributions/responsibilities include :

Developed and updated Test plans, Test

Matrixes, Test Scenarios, and Test Cases for

all dashboards.

Analyzed business and functional requirement to

design SIT and UAT test cases.

Executed test cases.

Logged Variances / defects in Mantis and Hanger

Share point.

Recorded and documented test results.

Produced problem reports, suggestions, system

test logs, and test incidents reports.

Conducted various management activities by

analyzing and verifying test results, preparing

daily testing status reports.

Involved in creating user guides.

Worked with business analysts, developers, and

content department to resolve issues.

Performed various types of testing, such as

unit, functional, regression, user acceptance,

and Re-testing.

Project # : 2

Project Name Migration from Tally

Employer : Drish Infotech

Client : Triveni Foods

Duration : October 08 - June 09

Team Size : 4

My Role : SAP Functional Analyst

Responsibilitie : Implementation of the Finance Module in

s & Details. Hospitality industry. It involved understanding

existing Finance software (Tally) and replacing

by SAP B1. Data migration was done from Tally

to SAP. The end users were imparted training

around the same.

My contributions/responsibilities include :

Conducted user group meetings to gather

business requirements. Analyzed and identified

Use Cases from the business process flow.

Prepared Business Requirements Document and

then converted them into Functional

Requirements specifications and Technical

Specifications.

Created clear and concise functional

requirements through Use Case Diagrams,

Activity Diagrams, Sequence Diagrams, using MS

Visio and Office Suite.

Developed Wireframes for user interface

designers.

Developed clear and concise functional

requirements through business rules, use cases,

activity diagrams, wireframes

Involved with the QA team to design test plan

and test cases for User Acceptance Testing

(UAT).

Utilized RUP framework to configure and develop

process and procedures.

Performed Risk Analyses of the existing system

and evaluated benefits of new system.

Conducted Joint Application Development (JAD)

sessions with stakeholders and users

verification.

Validated technical designs created by IT

developers against functional specifications.

Coordinated work between project manager and

client using MS Project.

Created documentation for training and Help

Desk teams.

Project # : 3

Project Name Research work

Client : Momentive Performance Materials

Duration : 6 months

Team Size : 1

My Role : Analysts

Responsibilitie :

s & Details. : As Part of the Masters Program a research was carried

: out on the analysis of socio-technical perspective in

an organisation. It focused on the concept of

workarounds and their effect (improvisation) in

organisations. This involved an in-depth study of the

activities carried out by the Sales Department during

their use of the Information System.

My contributions/responsibilities include :

Identifying the workarounds in a cooperative

Information system used in the sales department of the

company.

Categorizing them into different types of workarounds.

Analyzing the short and long term effects of

practicing workarounds.

Proposing that the design of new Information system

should include the properties of successful

workarounds.

Project # : 4

Employer The Yellow Chilly

Duration 2 years

Team Size : 65

My Role : General Manager

Responsibilitie : As a General Manager was responsible of the overall

s & Details. : performance and profitability of the restaurant.

: Responsible for Business Development, operations,

: customer relationship, Procurement, Directing and

Scheduling services of the restaurant and other

eating establishments (outdoor caterings).

My contributions/responsibilities included :

Business activities:

Taking responsibility for the business performance

of the restaurant

Managing all accounts payable and receivable

Budgets planning and managing the same

Analyzing and planning restaurant sales levels and

profitability

Planning and strategizing marketing campaigns such

as promotional events and discount schemes to meet

sale targets.

Preparing reports at the end of the week, including

staff control, food control and sales

Creating and executing plans for department sales,

profit and staff development

Supply chain activities, procurement and purchase of

all items including food, beverages, equipment and

supplies.

Deciding on recipes and coordinating menus with chef

Inspection of health and safety precautions

Front Office operations :

Coordinating entire operation of the restaurant

Recruiting, training, supervising, staff.

Managing staff throughout their shift and providing

them with feedback

Ensuring employees adhere to the company's

standards.

Manage Customer Expectations, Meeting, greeting and

getting feedback from customers, responding to

customer complaints

Understand importance of Team work and promote good

team work.

Training undertaken:

. Visual Basic and Microsoft Access to develop a Banking Application.

. Trained and developed Web Portal in HTML for a leading Telecom and IT

Government Undertaking.

Personal Information

First Name: Last Name: Phone: Mobile Phone Visa Status :

Mahajan 408-***-****

Surbhi H1-B

Permanent Address: Email:

Apt-626, 1459 -Treat Blvd **************@*****.***

Walnut Creek, CA-94597, USA.

Date of Birth: 8th Jan 1984 Marital Status: Married

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