ALICIA B. BROWN
Long Beach, NY 11561
*************@*******.***
Cell: 516-***-****
PROFESSIONAL EXPERIENCE
morgan stanley, New York, NY 2000 - 2009
Administrative Assistant - Reported to Office Manager for the Information
Technology Department
. Provided support to the office manager handling day-to-day operations and
administrative duties.
. Trained staff members and worked efficiently with team members.
. Answered, screened and directed incoming telephone calls to proper area
for handling.
. Organized and managed meetings using Microsoft Outlook as an effective
communication tool.
. Maintained monthly equipment order spreadsheet.
. Proofread printed materials for accuracy, relevancy and completeness.
. Tracked departmental invoices and sent them to appropriate parties.
. Handled any facilities requests in the midtown locations and worked
closely with the Property Management Office.
MARCUS & MILLICHAP and WOMEN'S WORLD BANKING, New York, NY
Temporary positions as Administrative Assistant and Data Entry Clerk
1999 - 2000
. Performed general administrative functions.
. Sent out mass mailings to potential clients.
. Entered data into Access and Excel databases.
. Updated contact list in Outlook and in Act.
. Edited and created PowerPoint presentations.
handler real estate services, New York, NY 1998 - 1999
Administrative Assistant
. Reported to Executive Vice President.
. Assisted office managers with various secretarial functions.
. Typed proposals, letters and memos.
. Answered incoming calls.
the lande group, New York, NY 1994 - 1998
Area Administrator
. Provided secretarial services to consulting, sales team and reported to
Vice President of Marketing and Business Development.
. Made travel arrangements.
. Maintained appointment schedules.
. Organized meetings and seminars.
. Responsible for recording and tracking over 100 pagers for engineers and
sales staff.
. Resolved technical problems with the pagers.
. Recorded vendor information into spreadsheets on computer.
EDUCATION
BA, Molloy College, Rockville Centre, NY, Political Science
computer skills
Microsoft Office Suite, Visio, Outlook, Ariba, Act, E-Space and Peregrine-
Service Centre