Rajvinder Kaur
Cary, NC ****9
Cell: 919-***-****
Email: ***********@*******.***
SUMMARY
Highly motivated Business Analyst with over 5 years experience in
analyzing, documenting, architecting and executing HR related IT projects
to completion. Exceptional leadership, communication and problem solving
skills.
EDUCATION
Masters in Information Technology Management, 2007
University of North Carolina, Greensboro, NC
Bachelors in Business Administration (Major: Human Resources), 2003
University of North Carolina, Greensboro, NC
Bachelors in Information Systems and Operations Management, 2002
University of North Carolina, Greensboro, NC
SKILLS
Applications: SAP, PeopleSoft, Visio, Microsoft Project, Data Warehouse,
Visual Web Developer, FrontPage, Dreamweaver
Computer Languages: Visual Basic 6.0, .NET, Active Server Pages, MS SQL,
Oracle 9i, COBOL, Java, XML
Operating Systems: Windows 98/NT/2000/XP, Linux (CentOS)
PROFESSIONAL EXPERIENCE
Aviat Networks, Morrisville, NC Sept 08 - May
10
1 Systems Analyst/Project Lead
Oracle functional lead for the Human Resources Outsourcing (HRO) project.
Served as business expert and direct liaison between the customers (HR),
IT, and external vendors to translate business requirements and converting
them into technical requirements.
Responsible for managing daily activities, issue resolutions and
communications across projects and support teams and functional groups in
order to deliver projects and enhancements on time as requested by the
customer.
Worked with HR professionals in creating process documentation and process
flow diagrams for all HR processes and aligning processes across the
company (i.e. Headcount, organization chats and new hire process, etc.).
Accountable for developing functional test plans and scripts to validate
the successful design, development and implementation of systems and
reporting deliverables and obtaining business and user sign-off.
2
Syngenta, Greensboro, NC Nov 04
- Sep 08
3 HRIS Analyst
4
Responsible for managing relationships with project stakeholders and
keeping them informed of progress, scheduling, change control and any
issues in order to manage expectations on all project requirements and
deliverables.
Accountable for enabling architecture, design and development of solutions
(web-based or other) for HRIS in conjunction with other functional and
professional HR liaisons. Responsibilities include initiating/coordinating
project activities for HR department to meet project milestones; gathering
user requirements for all HR related projects; creating user testing
documents.
Responsible for researching and developing system opportunities for HR
processing, including Compensation, Staffing, and Learning & Development.
Managed the content on the HR Intranet and NAFTA HR related websites.
Point person for all IT technical support issues on the HR projects.
Syngenta, Basel, Switzerland May 07
- Sept 07
Project Lead
Represented NAFTA on the global intranet project. Coordinated all the
activities for the mySyngenta (my life and career) intranet project for
APAC, EAME, LATAM, and NAFTA.
Gathered user requirements, created and presented training documents and
materials to HR employees, and worked with the IS development team with any
escalation and development issues.
Identified, prioritized and resolved issues during the project. Coordinated
training schedules, tracked deliverables and all required tasks and
activities and communicated overall project status to the relevant business
teams and stakeholders.
Accountable for ensuring that all the required countries participated in
the project and all the required information was collected and tested for
the project before the launch.
Created user acceptance testing scripts with testing scenarios and on-going
governance for the intranet project.
Prepared communications plan for the project launch and shared the plan
with HR managers and coordinators globally.
Aon Consulting, Winston-Salem, NC Mar 04
- Nov 04
Project Manager
Primary client contact for identifying and resolving any client's issues.
Lead the annual enrollment process and the team responsible for enrollment.
Scheduled and monitored user acceptance testing for IVR, the client's web
enrollment website, annual enrollment worksheet and confirmation templates.
Prepared project specifications and issued project requests to programmers
to enhance, modify or code new programs.
Conducted quality control activities that included incident reporting,
processing errors audit, and control charting plan. Actively followed up on
any reported incidents to ensure resolution was reached for each reported
incident.
REFERENCES
Available on request
2