Customer Service Construction
Resume:
Michelle Liljestrand
***** ****** ******* **., *******, TX 77429
email: ************@*****.***
OBJECTIVE
To provide my experience and knowledge to support a team.
EMPLOYMENT
Patriot Bank
05/08 - 03/31/2010 Loan Assistant to EVP - Residential Construction
Lending
Responsibilities: Process new start requests beginning with monitoring loan
compliance and verifying approvals, ordering flood determinations and
appraisals, reviewing title for outstanding liens, requesting loan
documents, review of loan documents in compliance with approval and release
of documents to title company. Review of HUD. Funding of closed files
including internal booking and wire transfers. Management of matured loans
including ordering title searches, tax verification and insurance
compliance.; Ordering and reviewing of renewal loan documents. Daily
monitoring of past due loans, matured/maturing loans, and NSF's. Monitor
collateral and credit exceptions. Daily customer service. Closing of two-
time close consumer loans. Various administrative responsibilities
including reports, expense reports, phone and filing. Processing of draws
for consumer and builder construction loans. Monthly reconciliations
between core loan system and construction management system. Quote payoff
letters, process payoffs and prepare releases of liens. Open construction
deposit accounts as needed.
David Weekley Homes
12/06 -12/07
Finance Coordinator
Responsibilities: Process new start requests as requested by the division.
Determine lender for financing based on current covenant compliances. Open
title requests with the closing agent. Review appraisals and process
invoices. Review HUD for all fees associated with closing. Wire fund or
disburse checks as applicable. Reconcile Borrowing Base reports with
lenders. Monitor Exception Reports as needed. Monitor lot takedown
requirements as required by the developer in order to preserve earnest
money. Maintain constant communication between divisions, lenders, title
companies/closing attorneys, and internal customers.
RBC Builder Finance
12/04 -12/06
Loan Closer II - Residential Construction Lending
Responsibilities: Process new loan requests; order title work, appraisals,
flood certifications; verify compliance with loan terms; review HUD for
accuracy; order loan documentation and verify accuracy; completion of
journal entries and advance processing;
daily contact with inside and outside customers; assist team members with
training and assistance as needed; knowledgeable in closing of A&D and lot
facility loans including collection and review of due diligence items
including environmental reports, soil reports, appraisals, plats, title
commitments, and verification of equity requirements.
Hammersmith Financial
09/01 - 12/04
Loan Closer - Mortgage
Responsibilities: pre-work file for closing including review of title work,
insurance, contracts, investor guidelines, program guidelines including
FHA, VA, Conventional, and Buyer Assistance programs; order documents from
attorney and review for accuracy upon receipt; release of documents to
closing agent and review of HUD; additionally knowledgeable in Funding and
Shipping procedures
Wells Fargo Bank, NA
07/99 -9/01
Loan Admin Officer - Commercial Real Estate
Responsibilities: manage all aspects of Residential Homebuilder portfolio
including but not limited to title review, appraisal review, documentation
preparation, construction draws, borrowing base reconciliation, payoff
quotes, release of lien preparation, compliance monitoring of loan
covenants and adherence to company policies and procedures, internal audit
of all commercial, residential and community redevelopment loan closings to
ensure quality assurance of closed loans.
Bank of America
10/92 - 07/99
AVP, Team Lead - Builder Finance
Responsibilities: pre-closing, closing and construction management
including draws, reviewing all aspects of construction and real estate lien
perfection; reviewing loan approval and loan documents to ensure
consistency; independently administer complex relationships; analyze risk
and make decisions based on business needs; various supervisor
responsibilities including training, performance reviews, and various
monthly/quarterly reports; month end processing including interest billing
mailing; report development in Crystal Report Writer
EDUCATION
American Institute of Banking
Residential Construction Lending
North Harris County Community College
Office Admin / General Studies
SKILLS
Microsoft Word and Excel, TCL - The Construction Lender, CLM - Construction
Loan Management, Crystal Report Writer, JDEdwards, Jack Henry, Lotus Notes,
10-key by touch, Typing - 60+ wpm, excellent communication and organization
skills, excellent time management skills and ability to multi task
efficiently
REFERENCES
Available upon request
Contact this candidate