Sales Manager

TODD CORRELL

**** ********** ****, ******, ** ***10 ? Phone: 704-***-**** ?

*********@***.***

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Expert in: Revenue Assurance ~ Business Processes & Procedures ~ Financial

Analysis & Reporting

Motivated, high-energy, tenured professional with 15 years of exceptional

service who leads companies through change and challenge. Strategic problem-

solver who envisions smart solutions and executes with urgency across all

levels of the organization. Hands-on leader with a proven track record of

success who is able to keep teams focused and productive. Outstanding

strategist that is able to deliver ground breaking efforts in highly

competitive business markets. Skilled in negotiating partnerships,

alliances, and other business transactions with a keen ability to forecast

industry trends, capture opportunities, and catapult new ventures.

CORE COMPETENCIES

Change Management ~ Wireless Technology ~ Policy Development ~ Employment

Selection Process

Strategic Planning ~ Productivity & Performance Improvement ~ Communication

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EDUCATION

Bachelor of Science in Business Administration

Magna cum Laude with 3.77 GPA, Honors: Junior Marshall

Wingate University, Wingate, NC

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CAREER TRACK

verizon wireless, Charlotte, NC

2004 - 2009

Largest U.S. wireless carrier, based on number of subscribers, subsequent

to the acquisition of Alltel Wireless on January 9, 2009.

Manager - Finance (Budgets & Reporting)

Progressive record of positions with increasing responsibility, culminating

as Manager - Finance (Budgets & Reporting), directing four supervisors,

four coordinators, an analyst and 35 senior clerks. Requested to stay on

board after acquisition to leverage broad competencies in operations &

finance that supported corporate goals. Oversaw post pay wireless sales and

vendor adjustments and all re-rate responsibilities for the organization.

Prioritized and directed initiatives that provided operational improvements

and monitored progress to ensure desired results.

Key Achievements:

. Team pivotal in organziation's outstanding financial results by

contributing root cause reporting, auditing / accurate calculations of

field submissions and streamlining policies and prodecures to drive

consistency. Key in reducing the percentage of adjustments to revenue by

145 basis points, from 3.65% to 2.2% in 4 years.

. Worked closely with Internal Audit to identify organization risks and

ensure controls are maintained.

. Used PeopleSoft querry tools to retrieve 'reports to' data to complete

financial and adjustment reporting to executives. Exceptional skills in

Microsoft Office, Excel and Outlook. Knowledge of Hyperion.

. Eleven years of progessive managerial and leadership responsibilities.

. Trusted partner with project, marketing, customer care, sales, IT,

corporate, regional and market teams to meet deliverables.

. Extensive operational and project team engagement to include product and

service launches, POS and billing enhancements, conception and development

of the Billing Adjustment Tool, process and procedure improvements and

improved customer experience.

. Key roles or expertise in planning, design, billing, developing and

managing product tests, reporting, financial analysis and delivering key

feedback to executives.

. Author / owner of all service adjustment related policies & procedures

enterprise-wide.

TODD CORRELL

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. Developed, tested and implemented a Web based -GUI Billing Adjustment

Tool with annualized adjustment savings of $1.2M.

. Created innovative prepaid core and non-core expiration process saving

organization $3.6M annually.

. Saved company $2.1M annually by developing a feature add/removal policy

and $900K for a reconnect fee policy.

Alltel communications, Charlotte, NC

1995 - 2004

Until its acquisition by Verizon Wireless, it was the fifth largest

wireless telecommunications company in the U.S., with 14.7M customers.

Supervisor - Finance (Revenue & Adjustment Verification), 2004-2004

Leveraged extensive knowledge to supervise a department that managed

adjustment-processing activities for indirect and retail channels.

Identified market training opportunities and hosted calls to eliminate

barriers between the RAVE team and the field. Actively collaborated with

members of field management to create more effective strategic partnerships

in order to better resolve customer escalated issues.

Key Achievements

. Successfully staffed and trained new team responsible for adjustment

processing for the company.

. Organized and hosted market adjustment processing launch calls to review

new process.

. Effectively reduced the dollars associated with equipment and goodwill

adjustments month over month.

Sales Manager, 2000-2004

Established and rapidly grew successful sales production, customer

retention and operations of 10 retail stores and 6 kiosk locations.

Reviewed and monitored local advertising and effectively delivered on

specific sales goals.

Key Achievements

. Directly responsible for all staffing and development, including Sales,

Universal Service Representatives, Store Managers and Administrative

Assistants for all locations.

. Directed financial performance, up to and including sales, marketing

expenses and equipment margins.

Retail Store Manager, 1999-2000

Fully accountable for the sales performance and general operation of 4

retail stores with 34 employees. Administered corrective action plans and

oversaw compliance of cash, inventory and credit policies.

Key Achievements

. President Circle winner 1999 for sales excellence.

. Devised sales focused keys to customer service that effectively

reinforced the commitment to 100% customer satisfaction and consistently

managed market-leading sales team.

Assistant Retail Manager / Retail Sales Representative, 1995-1999

Ensured customer satisfaction by guiding the efforts of retail in

delivering top-notch business services to clients. Continually strived to

augment revenue and profit by creating service solutions that retained

current clients as well as attracted new one.

Key Achievements

. President Circle winner 1997 and 1998 for sales excellence.

. Top 5% sales ranking in company for three consecutive years.

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