Computer Science Technical Writer
Resume:
Jay Reidy
**** ***** ******* ***., ********, CA 91103
***.*****@*****.***
http://www.jayreidy.com
Qualifications
MORE THAN 10 YEARS DEVELOPING AND PUBLISHING USER
DOCUMENTATION, INCLUDING IMPLEMENTATION AND USER GUIDES,
ADMINISTRATOR GUIDES, INSTALLATION GUIDES, RELEASE NOTES,
ONLINE HELP AND REFERENCE MANUALS IN TRADITIONAL AND ONLINE
MEDIA FOR INFORMATION TECHNOLOGY, COMPUTER SCIENCE,
AEROSPACE, ENTERTAINMENT AND MILITARY.
Education
UNIVERSITY OF CALIFORNIA
Certificate in Computer Science
California State University, Sacramento
MA, Journalism
MA, Government
University of California
BA, Political Science
experience
TECHNICAL EDITOR SOUTHERN CALIFORNIA EDISON
1 October 2009 - Present
Contract to research and produce policies, processes and
procedures for 6000-vehicle transportation services
department that includes both vehicles and helicopters.
Subject matter runs gamut from garage inspections to crane
leasing to aircraft purchasing policies. Revise product
documentation authored by subject matter experts. Designed
format and layout of documents. Edit work for conformance to
publication standards and specifications. Use Office, Visio.
Technical Writer Technicolor Corporation
2008 - 2008
Contracted to research and produce online tutorials
(CSS/XHTML) for proprietary post-production software.
Developed and maintained publications standards and style
guides. CSS, HTML, RoboHelp. Created courseware. Created
instructional curriculum. Used Word, Powerpoint, XHTML.
Technical Writer Guidance Software
2004 - 2008
Wrote and maintained documentation for computer forensics
software. Interacted with government agencies and
corporations to provide customized products. Produced user
manuals, operating procedures and sales proposal material.
Maintained knowledge base. Directed major version releases.
Mentored new team members. Received outstanding positive
comments from customers and reviewers. Used Word, FrameMaker,
RoboHelp, AuthorIt.
Technical Writer Independent Contractor
2000 - 2004
Contract work for Fidelity National Finance, Los Angeles
Times, Agorae Global, Sony Entertainment, Zentropy Partners,
Southern California Edison, TRW, Grumman Aerospace, JPL,
Kaiser and others clients to manage or produce documentation.
Senior Editor IEEE Computer Society
1994 -2000
Set up and managed new department producing six monthly,
peer-reviewed research journals. Responsible for budgeting,
staffing, production and publication. Directed 15 person
editorial staff publishing complex, computer science, peer
reviewed journals. Implemented paperless publication process.
Saved $150,000 in mail and courier costs. Reduced production
budget from five to 1.5 hours per page by creating templates
and macros, and establishing production, review and editing
procedures. Eliminated two-year publication backlog.
Commissioned Officer United States Marine Corps
1972 - 1992
Command assignments in ground and aviation elements of the
Marine Corps. Operations Officer 23rd Marine Corp Regiment.
Conducted command, staff and flag level briefings. Operations
officer responsible for officer and enlisted training. Public
Affairs Officer and Squadron Pilot, Marine Aircraft Group 47.
Executive Officer, Marine Barracks Long Beach. Helicopter and
fixed wing aircraft pilot.
skills
EXCELLENT WRITTEN AND ORAL COMMUNICATIONS SKILLS, CERTIFIED
MICROSOFT OFFICE USER, FRAMEMAKER, ROBOHELP, XMETAL (XML
AUTHORING), AUTHORIT (DITA, XML), PUBLICATION AND WEB PAGE
DESIGN CSS, XHTML, HTML (HTTP://WWW.MTBALDYSKIPATROL.COM,
HTTP://WWW.JAYREIDY.COM) PHOTOSHOP, SNAG IT, VISIO
Interests
IEEE COMPUTER SOCIETY NATIONAL SKI PATROL INTERNATIONAL
BROTHERHOOD OF MAGICIANS
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