Sales Customer Service

est. Hans J. Hagedorn

***** ****** **** ( Spring, Texas 77388 ( 281-***-**** home/fax ( (936)

***-**** ****

*************@*******.***

Objective

To gain employment in the field of pharmaceutical sales where I can fully

utilize my medical knowledge, organization, motivation, and sales skills to

build key relationships, and increase market share and revenue.

Experience

Pharmaceutical Territory Manager 2008 - Present

FSC Laboratories/Pediatrics, Inc Houston, Texas

Developed and established assigned territory consistently ranking in the top

1%. Winner of many Sales Contests in 2009.

Successfully launched and promoted a Schedule III Narcotic, an Antibiotic and

a Medical Device in assigned territory.

Ensured effective product pull-through to maximize sales and product

availability.

Worked independently to meet sales objectives while complying with corporate

marketing strategy.

Pharmaceutical District Manager 2007 - 2008

WraSer Pharmaceuticals, Inc Houston, Texas

Design specific development plans for direct reports in coordination with

sales training, sales management and monitoring/evaluation.

Work closely with Corporate to meet sales and profit objectives while

adhering to the sales and marketing strategy.

Provide market insight to management and maintain up to date records on all

direct reports.

Territory Manager & Commercial Account Representative 2006 - 2007

Tyco/ADT Fire & Security Houston, Texas

Consultant to senior management in regards to cost management and savings.

Proactively identified issues to improve customer relations and implemented

problem-solving strategies for sales team and customers.

Developed data analysis and sales strategies for upper-management;

inside-sales specific.

Independent Contractor/ Sales, Per Diem 2003 - 2005

Allied Home Mortgage/Oak Street Mortgage Houston, Texas

Handled appraisals, initiated loans and coordinated with lenders to provide

exceptional customer service tailored specifically to meet customer's needs.

Effectively conducted inside sales including, building initial client

relationships; mortgage initialization/processing/closing; client service and

follow-up; engaging referrals.

Initiated all loan types including FHA, VA and Conventional A, B and C paper.

Territory Manager/Dealer Dental & Medical Equipment Sales 1997 - 2003

Sirona, USA LLC - Manufacturer/Distributor Houston, Texas

Soredex Medical - Manufacturer/Distributor

Sullivan - Schein Dental

Performed cost analysis followed by implementation of procedures to reduce

hazards.

Coordinated all sales activities for multiple locations for up to 40

employees.

Facilitated and participated in sales training and made recommendations to

management for improvement in sales plans and operational strategies.

Developed and conducted various types of training including sales strategies.

Developed and monitored sales strategies for increased profitability and

reductions of cost.

Profile of Qualifications

Over 20 years of hands-on experience in Sales Management, Real Estate and

Mortgage Operations

Education

Bachelor of Business Management

1985

Funemann University Muenster, Germany

Specialized Training & Skills

Formal Sales Management and Customer Service Training

Licensed Texas Real Estate Agent/Sales

Personal Loan Officer Training

Licensed Pilot

Ability to read, write and speak German language fluently

Excellent computer skills: PowerPoint, Word, Excel, Microsoft Outlook,

Email/Internet, Salesforce.com, etc.

Professional & Personal References

Available upon request

Contact this candidate