Customer Service Executive Assistant

Location:

Posted:

June 09, 2010

Donna Bishop

Brandon, Florida

OBJECTIVE: I plan to utilize my proven skills and experience which will allow me to

further my knowledge and become an asset to your organization.

WORK HISTORY:

Builders First Choice (2006-2007)

Executive Assistant

This job consisted of a variety of daily functions such as data entry, answering phones,

and memos. I was also responsible for all the ordering of our warehouse stock, and

making sure all staff ( office and sub-contractors) had all supplies needed to complete the

job. I handled all business and personal correspondence for the partners, so discretion

was a must.

Oakfield Lanes of Brandon (1993-2006)

Supervisor, Program Director, Coordinator and Customer Service

In this position I was responsible for organizing and maintaining leagues. I created new

programs and events to generate new customers. I supervised all the departments and

handled all issues related to the staff. It was my responsibility to maintain all monies

generated by all the departments and managed the office and data input.

K-Mart (1990-1993)

Loss Prevention

In this position, I was responsible to seek out and apprehended shoplifters. I investigated

credit card fraud, employee theft and merchandise waste. I also appeared in court for

testimony when needed.

Harris Court Reporting (1976-1982)

Owned and operated a free lance court reporting agency, specializing in criminal law. I

took depositions and sworn statements in court or in the field. I also transcribed and typed

questions and answers in the format required by the courts.

Education (1974-1976)

Philadelphia School of Office Training

This school covered all aspects of office functions, business machines, shorthand,

telephone etiquette, bookkeeping, filing, and invoicing. This school was a 2 year course,

with a certification at completion.