Customer Service Administrative Assistant
Resume:
Rocio Roca
Dynamic, Motivated, dependable professional experienced in multiple aspects
of office support.
Looking to be part of a successful team in a proactive environment.
Staffing Now, Inc September 2008-Present
Front Desk Coordinator/Administrative Assistant
Responsibilities:
Greet applicants and customers
Provide application packages and verify documents for eligibility to work
Answer a 25 line switchboard
Assist up to 15 Recruiting Managers
Setup candidates for skill set evaluations
Enter applications into our system
Calculate timesheets and process payroll on a weekly basis for temps
working with clients
Process Direct Deposits or Global Cash Cards for employees
Prepare various reports on a daily and weekly basis
Maintain files to be in compliance with company policy
Responsible for equipment and office supplies
Robert Half International August 2005 - June 2008
Administrative Sales Support
Responsibilities:
Greeted applicants and customers
Provided application packages and verified documents for eligibility to
work
Answered a 45 line switchboard
Assisted up to 50 Recruiting Managers for 6 divisions
Setup candidates for skill set evaluations
Entered applications into our system
Calculated timesheets and processed payroll on a weekly basis for temps
working with clients
Processed Direct Deposits
Prepared various reports on a daily and weekly basis
Maintained and audit applicant files to be in compliance with company
policy
Laparkan Trading LTD May 2003 - August 2005
Administrative Assistant/Switchboard Operator
Responsibilities:
Answered a 50 line switchboard
Greeted customers to determine the assistance required
Prepared export and container documentation for shipments
Sorted and distributed company and International mail for overseas shipping
Recall Total Information Management July 1995 - February 2003
Customer Service Supervisor
Responsibilities:
Supervised a staff of 10 employees
Trained new employees
Handled Hospital requests via telephone and facsimile
Troubleshooting in order to ensure quality customer service
Skills: Microsoft Office, Outlook, Word, Excel, ADP, In House Programs,
Bilingual English/Spanish
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