Management Data
Resume:
GEETHA PONNUSWAMY SURESH[pic]
**** ******** **** *****, *******, VA 22033
****************@*****.***
US-CITIZEN
senior TELECOM ANALYST
[pic]
Telecom Analyst with 15 years experience in billing, data mediation,
execution, design, analysis, reports, and testing methodologies of full
life-cycle (SDLC) projects.
Areas of expertise include:
. Network Operations Report Management
. Excel Spreadsheets with formulas / Macros
. Telecom Data Mediation
. Fraud Management and Gap Analysis
. Application Development
. HTML, XML and Confluence
. Testing Methodologies and plans
. Data manipulation with PL/SQL
. Tickets Management- Remedy, JIRA
. Data Analysis and Design
. File transfer techniques FTP, Telnet, CD
. Project Management Activities Use
Technical and Application Skills: Billdats 3.7- LUCENT on NORTEL, SPRINT,
CABS-EMI and RTCD(5ESS) file formats, Grid Mapping Language (GML), Connect
Direct, Crystal reports, REMEDY, MS-Excel, MS-Access 7.0, MS-Visio 2007,
UNISYS A7-A14 mainframes COBOL-74, INFOCONNECT, MARC, CANDE, WFL, MARC,
MCP, DOS, DMS2, ADS Mapper, IBM-Mainframe 3090, COBOL 85, MVS/ESA, JCL,
CICS, ISPF, DARGAL, DASDL, SPUFI, OS2, REXX, DB2, ORACLE, ERWIN, XML,
SYBASE SQL, MS SQL Server, Power Builder, Mercury Testing Suite, SOAP, CSP
4.1, UNIX, INFORMIX, COMS, C, C++, Visual C++, Visual Basic 4.0, Rivermine
6.0 - TEM Software, WINSCP, Putty Client, Ftp, SMTP, Telnet, PL/SQL,
Atlassian JIRA, Confluence, Billing, Data Mediation Systems, NOC, Test
Procedure, Test Report, Government Custody Support System, Educational
System, Financial System, Telecom Expense Management Software.
professional experience[pic]
RIVERMINE SOFTWARE, Fairfax, VA
2009-2010
Systems Analyst
Management Services
. Troubleshoot systems problems and issues related to loading and
processing of data files.
. Design, Modify and Maintain reports for different projections.
. Extensive use of PL-SQL in reports and maintenance of the integrity of
data.
. Intensive training in Telecom Expense Management software applications
and procedures.
. Used WINSCP and Putty Client to ftp to the back end in order to make
required modifications to maintain data consistency.
. Deriving the logical models of data from the database and using tools
like ERWIN.
VERIZON GLOBAL NETWORK SOLUTIONS, Arlington, VA 1999-2009
NOC Executive Reports Manager
Network Management Center
. Developed and maintained reporting system.
. Reported data from various sources in different consolidated forms for
executives, officials, and data
processing teams.
. Used Excel in the reporting process interlinking spreadsheets.
. Built formulas and macros to derive required format for presentation
and SLA assurance.
. Daily, Weekly and Monthly Scorecards - deriving data from different
database systems.
GEETHA PONNUSWAMY PAGE TWO
professional experience (Continued)[pic]
Senior Telecom Analyst
Error Billing and Collection Project - BILLDATS
. Monitored functions of collection, mediation, and transmissions
using Data Mediation tool BILLDATS.
. Wrote scripts to create new grids for input and output files with
different file formats RTCD, CENTREX and Nortel.
. Fraud Prevention Management - identifying the fraud calls and linking
to other systems of fraud management through Service Oriented
Architecture (SOA).
. Conducted Gap analysis of the stream of data from the switches.
. Provided system maintenance, error corrections, and assistance to
downstream billing applications
accommodating requested changes and monitoring data flow.
COMPLETE BUSINESS SOLUTIONS, Middlesex, UK 1997-1999
Senior Systems Analyst
DBS -Dunfermline Building Society
. Developed and maintained Unisys-Cobol batch programs in a fully
integrated mainframe system.
. Monitored and maintained financial operations, transactions, and
personal details of account holders.
. Created reports for analyzing the performance of the organization and
maintained account details.
. Designed and maintained WFL for automation of the reports and batch
programs.
COMPLETE BUSINESS SOLUTIONS, Madras, India 1994-1997
Senior Application Developer
APECS - Advanced Program for Educational Computer Solutions - an online,
real time, dictionary driven integrated management information system.
. Oversaw the production and maintenance of the system.
. Tested and corrected errors, address design, and database issues.
. Involved in unit and string testing and communicated with clients
regarding issues and provided
solutions.
. Maintained adhoc reports in interactive UNISYS ADS-Mapper system which
used information from the
APECS tables in the DMS/2 data base to create different combinations
of interactive reports.
Applications Developer
NOMADS - Nevada Operations of Multi-Automated Data Systems
. Developed and performed unit and string testing of the system.
. Created Test and Evaluation Master Plan, Test Plan, Test Procedures,
and Test reports for a three
phased project.
. Assisted in acquiring ISO 9000 Certification.
education[pic]
MBA, Management
Strayer University (in process)
B. TECH (First Class with Distinction), Technology
Alagappa Chettiar College, Anna University
Chennai, India
PROFESSIONAL RECOGNITION[pic]
Individual Recognition Award for Outstanding Performance
(Verizon)
Training[pic]
BILLDATS V4.0, Grid Mapping Language - LUCENT Technologies
UNIX Fundamentals - Hewlett-Packard
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